Medical Imaging Receptionist

**JOB SUMMARY**

Under the general supervision of the Operations Manager, the Receptionist is responsible for the delivery of quality customer service, office communication, information storage and retrieval, services to patients and staff by performing related reception and clerical duties.

**RESPONSIBILITIES**

**PATIENT SERVICES**
- Greets patients promptly and courteously on arrival.
- Ensures patient information is recorded accurately into the computer, collecting all relevant information.
- Receives telephone calls from referrals and patients and ensures correct booking procedures are followed.
- Confirms appointments.

**GENERAL CLERICAL SUPPORT**
- Provides reception and office duties by answering telephone calls, receiving faxes and receiving office visitors. Provides general information regarding services. Notes and relays messages to all staff and Radiologists and initiates necessary action related to incoming calls, faxes and visitors. Presents a positive and professional public image of the company at all times. Supports service delivery.
- Receives, sorts and sends out information including mail, courier deliveries, faxes and clinical reports.
- Schedules and confirms patient appointments and obtains/provides required information. Checks-in patients on arrival.
- Provides office support to staff and Radiologists by assisting with use of office equipment and computer software. Prepares written materials as required by photocopying, faxing and filing.
- Process report/imaging exam requests and document results.
- Communicates with co-workers to promote efficiency.
- Performs other related duties as requested.
- Clean & Disinfect waiting area and other areas as per Ministry Guidelines

**QUALIFICATIONS**
- Clerical and related computer systems courses/certificates or equivalent training and experience.
- Experience working with computer software with demonstrated ability for attention to detail.
- Excellent demonstrated/referenced skills in both verbal and written English, including grammar.
- Demonstrated ability to respond to the public in a pleasant manner in all types of situations.
- Physically able to perform the duties of the position.

**Job Types**: Full-time, Part-time

**Salary**: $15.00-$22.32 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability