Bilingual Credit

2 days ago

Ottawa, Canada TPGS Full time

**Summary**:
The Credit & Collections Supervisor is responsible for overseeing the credit and collections process, assessment of creditworthiness of potential customers, credit reviews of existing customers, leadership of credit and collections team including collection of past due balances for assigned customer accounts, escalation of difficult customers’ accounts to ensure minimization of risk of credit loss.

**What You’ll Do - The Role**
- Oversee daily credit and collections operations.
- Monitor all account credit limits, holds and aging of receivables, communicate to the necessary parties when an account is over its limit.
- Perform collection procedures on all invoices over 30 days old. Identify problem accounts - make prompt decisions for collection. i.e. Collections, Construction Liens, Law suits.
- Identify and facilitate the resolution of all customer disputes on a timely basis, working with internal department/branch stakeholders when necessary.
- Address ongoing customer disputes concerning billing and liaise with appropriate department to resolve escalated issues. Conduct monthly customer account disputes meeting.
- Work with the National Credit & Collections Manager to establish policies, practices, and systems to improve the credit and collection function.
- Leading, directing, managing, and developing direct reports
- Other tasks and responsibilities as may be required from time to time consistent with the position of Credit & Collections Supervisor and the job description and duties set out herein.

**What You Need**
- 5-7 years’ credit collections experience and 3 years’ supervisory experience preferred.
- Fluency in French.
- Bachelor’s degree in Business Administration, Accounting or Finance
- Certified Credit Professional (CCP) designation or equivalent work experience
- Experience with credit scoring systems and credit report agencies
- Excellent working knowledge of Microsoft Office and understanding of computerized accounting systems.
- Strong working knowledge of credit principles and best practices
- Written and verbal fluency in English and French
- Strong problem-solving skills with good organizational, time management and prioritizing skills.
- Understanding of construction industry collections, liens and bond claims
- Positive and personable attitude.
- Presentation skills and ability to conduct meetings.
- In the case of a power outage or declared State of Emergency by any level of Government in Ontario, be available for work.

**Working Conditions**
- Travel may be required.
- Manual dexterity required to use desktop computer and peripherals.
- Occasional after-hours support may be required.
- Lifting or moving up to 10lbs may be required.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Experience**:

- Credit and Collections: 2 years (preferred)
- Supervisory: 1 year (preferred)

**Language**:

- French (required)

  • Credit Manager

    4 weeks ago

    Ottawa, Canada FCC FAC Full time

    Credit Manager (Bilingual) – FCC / FAC Join us as a Credit Manager (Bilingual) working with FCC / FAC. This role focuses on term lending expertise in the agriculture sector, making loan decisions based on credit risk management best practices and FCC policies. Closing Date 11/21/2025 Compensation $92,310 - $124,890 per year, plus eligible to receive a...

  • Credit Manager

    4 weeks ago

    Ottawa, Canada FCC FAC Full time

    Credit Manager (Bilingual) – FCC / FAC Join us as a Credit Manager (Bilingual) working with FCC / FAC. This role focuses on term lending expertise in the agriculture sector, making loan decisions based on credit risk management best practices and FCC policies. Closing Date 11/21/2025 Compensation $92,310 - $124,890 per year, plus eligible to receive a...

  • Bilingual Finance Credit

    3 weeks ago

    Ottawa, Canada Intello Technologies Inc. Full time

    A technology services firm in Ottawa, Ontario, seeks a professional to join the team in processing Business Credit Assessment Requests. The ideal candidate demonstrates strong interpersonal skills, is bilingual in French and English, and can perform under pressure. You will support sales teams and provide quality credit decisions. Join a diverse and...

  • Bilingual Customer Service Representative

    3 weeks ago

    Ottawa, Canada Vault Credit Corporation Full time

    Who we are Vault Credit Corporation offers a wide array of financial services such as mortgage, equipment leasing and lending products. Vault has a devoted team of experts with years of experience in both financial services and real estate. We deliver products and services that meet our borrowers' diverse needs quicker and easier than traditional sources!...

  • Bilingual Customer Service Representative

    2 weeks ago

    Ottawa, Canada Vault Credit Corporation Full time

    Who we are Vault Credit Corporation offers a wide array of financial services such as mortgage, equipment leasing and lending products. Vault has a devoted team of experts with years of experience in both financial services and real estate. We deliver products and services that meet our borrowers' diverse needs quicker and easier than traditional sources!...

  • Bilingual Customer Service Representative

    2 weeks ago

    Ottawa, Canada Vault Credit Corporation Full time

    Who we are Vault Credit Corporation offers a wide array of financial services such as mortgage, equipment leasing and lending products. Vault has a devoted team of experts with years of experience in both financial services and real estate. We deliver products and services that meet our borrowers' diverse needs quicker and easier than traditional sources!...

  • Bilingual Customer Service Representative

    2 weeks ago

    Ottawa, Canada Vault Credit Corporation Full time

    Who we are Vault Credit Corporation offers a wide array of financial services such as mortgage, equipment leasing and lending products. Vault has a devoted team of experts with years of experience in both financial services and real estate. We deliver products and services that meet our borrowers' diverse needs quicker and easier than traditional...

  • Credit Counsellor

    4 days ago

    Ottawa, Canada The Credit Counselling Society Full time

    **What This Role Involves**: As a Credit Counsellor, you are passionate about providing support, care, and guidance to clients who come to CCS seeking help with managing their finances and specifically with finding a solution to resolve their debt. You’re a money management expert who helps your clients better understand their monthly income and expenses,...

  • Credit Counsellor

    2 weeks ago

    Ottawa, Canada The Credit Counselling Society Full time

    **What This Role Involves**: As a Credit Counsellor, you are passionate about providing support, care, and guidance to clients who come to CCS seeking help with managing their finances. Specifically, you’ll help them find a solution to resolve their debt, including overcoming barriers and supporting them in moving forward to achieve their financial...

  • Bilingual Customer Service Representative

    2 weeks ago

    Ottawa, Ontario, Canada Vault Credit Corporation Full time $45,000 - $65,000 per year

    Who we areVault Credit Corporation offers a wide array of financial services such as mortgage, equipment leasing and lending products. Vault has a devoted team of experts with years of experience in both financial services and real estate. We deliver products and services that meet our borrowers' diverse needs quicker and easier than traditional sourcesAre...