Entrance Monitor

2 weeks ago

Edmonton, Canada Explore Edmonton Corporation Full time

**Be a Part of the Action**:
Explore Edmonton’s two venues, which host hundreds of meetings, conventions, concerts, sporting events and other events every year. If you love to be a part of the action, want to see live music, and meet and greet hundreds of Edmontonians in a day or night, this is the place to be

The Edmonton EXPO Centre is looking for **temporary** **Entrance Monitors**who will be vital to executing the events coming through the venue, including **KDays**, which will take place July 18 - 27, 2025.
- Creating a warm and inviting atmosphere for staff, guests, and clients attending KDays.
- Fostering effective communication with various departments such as Banquets, Facility, and Operations to ensure seamless coordination.
- Upholding company policies and adhering to AGLC regulations for licensed premises, ensuring compliance from both staff and guests.
- Facilitating organizational communication by following the chain of command and reporting procedures.
- Demonstrating an understanding of crowd dynamics, individual behaviour, and safety concerns, and taking appropriate action or reporting as necessary.
- Assisting guests with entering the grounds by providing friendly screening and conducting bag searches as needed.
- High school diploma or equivalent
- ProServe certification is an asset
- Minimum 6 months of experience working in a service-related industry preferred
- Excellent verbal and written communication skills
- Calm and professional presence in a fast-paced, customer service environment, while handling stressful situations
- Excellent observation, problem-solving solving and decision-making skills

**Explore Edmonton provides competitive pay, employee perks, flexible hours, great company culture, and an opportunity to make a difference**

**About Us**:
Explore Edmonton is Edmonton’s Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton’s award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton’s story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy.

Managed by Explore Edmonton Corporation, the Edmonton Convention Centre and Edmonton EXPO Centre strive to be among North America’s top-performing venues and achieve that vision through a commitment to positive social, environmental, and economic impact. Our venues have a combined 672,000 square feet and welcome more than 1.8 million visitors annually.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily.

If you are interested in this role, please submit your resume. **This posting will remain active until all positions are filled.

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