Specialty Vehicle Service Technician

Are you a hands-on problem solver with a passion for automotive technology? As a Service Technician, you'll work on cutting-edge prototypes and customer vehicles, diagnosing, repairing, and refining innovative solutions. Join a dynamic team that values technical expertise, collaboration, and career growth

**Who we are?**

Headquartered in Winnipeg, Manitoba, MoveMobility is a manufacturer that converts vehicles for use in the wheelchair accessible community as well as building mobile medical vans for commercial use. The business has been growing rapidly over the past eight years with no plans of slowing down. We believe that everyone should have access to healthcare, and to safe, reliable, and cost-effective transportation options, regardless of their accessibility needs and mobility challenges. In this spirit, MoveMobility is proud to be the industry leader for innovative and user-friendly vehicles designed to be accessible for all. Our specialty is growing with communities and organizations across Canada to equip them with the tools to provide diverse, custom mobility solutions.

**Grow with us**:
**Responsibilities**:
Trouble Shooting & Diagnostics
- Identify the root cause of equipment malfunctions by analyzing symptoms and using diagnostic tools.
- Assist customers over the phone with diagnosing and resolving technical issues.
- Work with third-party service providers across North America and suppliers to troubleshoot product concerns.

Repair & Maintenance
- Perform necessary repairs by replacing faulty components, adjusting settings, and calibrating equipment according to manufacturer specifications.
- Conduct routine vehicle maintenance inspections to identify potential issues before they become major problems.

Final Customer Order Vehicle Inspection
- Conduct thorough final inspections of all customer-ordered vehicles before delivery
- Verify accuracy of vehicle specifications, features and customizations
- Ensure that all work meets quality standards and company guidelines
- Check for cosmetic and functional defects ensuring a flawless finish
- Identify and document any discrepancies or necessary corrections
- Coordinate with Production and service teams to resolve any quality issues

Innovation & Prototyping
Work with the Innovation team to build, test, and refine prototype vehicles, mock
- ups, and new automotive technologies.
- Provide feedback and hands-on insights to engineers and designers, contributing ideas for design improvements and product development.
- Inspect final production products for potential issues or concerns.

Internal & Customer Interaction
- Respond to CSR concerns via group Teams chat to help identify necessary repairs or parts or to assist with technical questions.
- Communicate effectively with suppliers, OEMs, and technical hotlines to resolve issues and support troubleshooting.
- Use of hand tools, and power tools

**Qualifications**
- Technical Knowledge: Strong understanding of chassis mechanics and operation of accessible, mobile medical, and ambulance conversions.
- Troubleshooting Skills: Ability to analyze problems, identify potential causes, and develop solutions.
- Hand Tools Proficiency: Familiarity with various tools and equipment used for repairs and conversions, including diagnostic tools and welding skills.
- Customer Service Skills: Excellent communication and interpersonal skills to interact effectively with CSRs, PSRs, technical hotlines, OEMs, and clients as needed.
- Problem-Solving Abilities: Strong critical thinking skills to assess situations and find effective solutions.
- Attention to Detail & Quality Control: Ability to carefully follow procedures, ensure quality workmanship, and inspect final production products for potential issues.

**Job Types**: Full-time, Permanent

Pay: From $30.00 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Automotive: 2 years (preferred)

Work Location: In person