Analyst, Trade Services Centre

Requisition ID: 165700

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Why work for Scotiabank?**

Scotiabank is among the largest banks in the world and the most international bank in Canada. We are powered by our 97,000 high-performing teammates who make a real difference across the globe as a leading provider of advice, products, digital experiences, and financial services. Together with our Digital Factories around the world, we are dedicated to helping our 25 million customers become better-off.

This is a place where you’ll get to learn and develop your skills, while being recognized for your hard work. At Scotiabank, we’re passionate about bringing our whole selves to work, allowing us to create inclusive work environments for everyone to enjoy. Say hello to a career at Scotiabank

**Global Banking and Markets**

Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange, and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.

**Purpose**

Contributes to the overall success of the Trade Services Centre in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

**Accountabilities**
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Ensuring all aspects of the customers’ trade needs are addressed in a manner consistent with Scotia Service Standards and Complaint Resolution Standards and in doing so positively differentiate the level of service/support provided to the customer from that provided by other financial institutions as it related to trade services.
- Verifying that all client documentation is complete, compliant and appropriately authorized.
- Ensuring all TFAP, Appendix C and/or Appendix D forms are accurately prepared/processed.
- Responding promptly and effectively to request, concerns and complaints from customers, GBP Sales team and other departments in order to propose workable solutions.
- Developing and maintaining an excellent specialist knowledge and strong understanding of GBP Trade Finance products, services and pricing.
- Providing a high degree of service and support combined with innovative approaches to resolving Customer/Sales Officer issues while maintaining an overall low risk for the Centre.
- Setting up Customer profiles and maintaining appropriate customer files/documents and customer records.
- Actively identifying and participating with the development of recommendations/ideas for process and systems improvement.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, the Guidelines for Business Conduct, AML/ATF and Sanctions Pre-Transaction Due Diligence and Enhanced Due Diligence Procedures and Operational Risk Review Procedures and Service Level Agreements.
- Handle all processing, verifying and /or releasing activities related to documentary Letter of Credit and/or documentary collection in the Trade 360 as per authorized limits.
- Act as back-up to other Trade Services Analysts as required and release transactions as per delegated limits.
- Actively sharing knowledge and experience to enhance the development of all team members.

**Requirements**:

- Thorough and complete knowledge of the Uniform Customs and Practice for Documentary Credits (currently UCP600), the Bills of Exchange Act, URC 522, URR 725, ISBP and SWIFT procedures and any other applicable trade finance rules and regulations.
- Expert and working knowledge of Bank’s trade business related products, services, processes and pricing.
- Excellent knowledge of Bank’s regulations, policies, procedures, operations and functions.
- Thorough knowledge of the Bank’s transactional services.
- Working knowledge of the Bank’s Anti Money Laundering and compliance policies and procedures.
- Working knowledge of techniques to generate quality r