Operations Team Lead

BUILD YOUR CAREER HERE
Based in Canada, Pivot Logistics a division of Metro Supply Chain shapes and delivers innovative supply chain solutions that helps some of the world’s fastest growing and most reputable brands advance their businesses. Over the past 40+ years, we’ve grown into a significant operation of more than 80 sites across North America and Europe and 6,000 team members. What hasn’t changed is our unique “Our Way” culture built on respect, inclusivity, and a commitment to always improving. We strive to positively impact our people, communities, and environment in everything we do, which means investing in our people, technology, and infrastructure, and using our skills and passion to give back to worthy causes.

JOB SUMMARY
The Team Lead will be a key point of contact between supervisors and team members, ensuring work assignments are allocated and assigned appropriately, providing direction and monitoring adherence to established work methods in order to meet current and future targets. The incumbent will be responsible for a safe and smooth flow of operations while maintaining accurate inventory levels.

**Shift Timings**:
Sunday - Wednesday | Wednesday - Saturday (12:00pm-10:00pm)
Sunday - Wednesday | Wednesday - Saturday (6:00am-4:00pm)

**MAJOR DUTIES AND RESPONSIBILITIES**:

- Plan, oversee and participate in Cycle Counting, Inventory control and Order picking
- Communicate and work with staff to ensure the proper movement of materials in the warehouse.
- Interact with dispatchers and customer service to work as a team when shipping and receiving trailers.
- Actively communicate with supervisor and operators to effectively handle required business levels
- Complete paperwork and documentation accurately and effectively.
- Responsible for the direction of forklift operators by participating in shift planning, organizing priorities, assigning work and ensuring the understanding of company policy, procedures, performance and health and safety standards.
- Monitor daily employee work assignments and follow up on performance results and responsibilities.
- Assist in creating and maintaining an environment that promotes positive communication within the facility as well as fostering teamwork within the operation.
- Assist in the additional training of employees as required.
- Maintain a clean and safe work environment.

**EDUCATION AND EXPERIENCE**:

- High School Diploma
- Working towards a logistics management certificate program would be an asset
- Forklift Certification from a recognized training provider
- Excellent knowledge of shipping and receiving procedures in a pick/pack and case pick environment
- Previous supervisory experience would be a definite asset.

**CORE COMPETENCIES**:

- Proven communication skills both verbal and written
- Ability to prioritize work assignments
- Certified forklift operator (on all attachments) with a proven track record for safety and good driving skills
- Customer service orientated with effective customer interaction skills and flexible working hours.
- Strong analytical, interpersonal and leadership skills
- Capable of working with mínimal supervision
- Must be flexible and willing to work additional hours when required
- Must have WMS (Red Prairie)

Join a diverse team empowered to continuously deliver value and make a real impact to our customers, our team, and our world.
- Work in an environment where safety is our first priority
- The opportunity to build a career with a growing company
- Medical, dental, and vision coverage for you and your family
- Life and disability insurance
- Wellness programs to support your family’s well-being
- A Retirement Savings Program with a company match
- Company team wear allowance
- Employee Appreciation Day
- Company sponsored social events
- Community volunteering

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.