Brand Ambassador

12 hours ago

Ottawa, Canada CAA North & East Ontario Full time

**POSITION: Brand Ambassador**
- **Part-Time/Casual (up to 29 hours/week)**

**LOCATION**:

- **Bayshore Shopping Centre Kiosk**

**TERM**:

- **12 Month Contract**

**Summary Description**

Working closely with the Supervisor, Kiosks & Mobile Locations, the Brand Ambassador is the primary point of contact for prospective and existing Members visiting our Bayshore Shopping Centre Kiosk. Providing exemplary customer service, the Brand Ambassador is responsible for selling new CAA memberships, renewing existing CAA memberships, updating Member information, and providing detailed information on CAA Member Services, Rewards, and Benefits. The Brand Ambassador will work an average of 16 hours per week

**Duties & Responsibilities**:

- Sell new CAA memberships; Renew and Upgrade existing CAA memberships; Update Member accounts
- Respond to Member enquiries regarding membership, helping them choose the best type of membership for themselves and their families.
- Respond to Member enquiries regarding Travel, Insurance, and Member Benefits, providing prospective members with information on all CAA North & East Ontario services.
- Receive and distribute sales leads and enquiries as required, putting information into the Member database as required.
- Maintain a detailed understanding of all lines of business within the Club, ensuring awareness of the incentives and promotions being offered.
- Maintain professionalism, tact, diplomacy, and sensitivity to portray CAA North & East Ontario in a positive manner.
- Ensure the Members’ privacy and consumer interests are protected.

**Desired Qualifications/Skills**:The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Ability to work with the public in a confident and professional manner
- Ability to work shifts as required by department management: days, evenings, weekends
- Excellent customer service skills required
- Excellent communication skills required
- Sales Experience an Asset
- Basic Computer Skills

**Compensation**:

- Base Salary: $20.25/hour

Employment is contingent on a satisfactory Criminal Background Check and references.

Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.

**Job Types**: Part-time, Casual, Fixed term contract

**Salary**: From $20.25 per hour

**Benefits**:

- Employee assistance program
- On-site parking
- Store discount

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evenings
- Evening shift
- Holidays
- Morning shift
- Weekend availability

COVID-19 considerations:
Proof of COVID-19 Vaccination required for all CAANEO employees
All COVID-19 Safety Measures are strictly enforced and monitored

**Experience**:

- Customer Service: 1 year (preferred)
- Sales: 1 year (preferred)

Shift availability:

- Night Shift (required)
- Day Shift (required)

Work Location: One location

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