Application Advisor

Application Advisor

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Come work with us

Job Summary

**A Brief Overview**

**Job Description**:

**What you will do**
- Provides academic advice to students including degree requirements, course selection, transfers, timetabling, withdrawals, and regulations.
- Monitors academic progress requirements including tracking academic records, transfer credits, and facilitating individual student study plans.
- Acts as a resource to faculty including explaining policies, procedures and student progression. Recommends changes to policies and procedures for improvement of department services.
- Prepares degree lists.
- Provides referrals to additional resources.
- Refers special academic issues including academic integrity and grievances to the Director and/or Chair.
- Coordinates and/or attends events including recruitment events, workshops, webinars, information sessions, presentations and/or ceremonies.
- Provides administrative support including, managing data, preparing reports, drafting correspondence, scheduling and tracking materials for courses, and/or monitoring and maintaining records.
- Provides administration for the awards process including canvassing and receiving nominations, reviewing dossiers, maintaining documentation and responding to questions about eligibility and funding.
- Participates as a member and provides administrative support to committee(s) including meeting coordination, setting agendas, meetings minutes, document distribution, drafting and reviewing correspondence and/or following up on action items.
- Assists with external communications including newsletters, website updates and monitoring and/or engaging on social media accounts.
- Other duties as required in support of the department and/or unit.

**Required Education**
- Four-Year Bachelor Degree or equivalent.

**Required Experience**
- More than 3 years and up to and including 5 years of experience.

Consideration may be given to an equivalent combination of education and experience.

**Job Knowledge and Requirements**
- Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
- Provide consultation and advice on non-straightforward and/or complex issues.
- Interaction with others typically requires interpersonal skills and the ability to understand and influence.
- Adapt messages to meet the needs of the intended audience.
- Build relationships, trust and credibility.
- Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion.
- Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.
- Participate in project team meetings and develop individual project plans.
- Lead procedural or technological change within a unit.
- Identify new problems and seek information and input to fully understand the cause of problems.
- Identify opportunities to improve the effectiveness and efficiency of work processes.
- Draw logical conclusions and provides opinions and recommendations.
- Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.
- Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.

Employment Equity and Accessibility Statement

**Skills**

**Reference**
- 282494