International Student Advisor

Fleming is located in the heart of the Kawartha Lakes Region in Central Ontario, Traditional Mississauga Anishinaabe Territory and covered by the Williams Treaties,1923... a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The College’s 6,800 full-time and 10,000 part-time students, including hundreds of international students from countries around the world, attend at campus locations in Peterborough, Lindsay, Haliburton and Cobourg. Fleming offers more than 100 full-time programs in Environmental and Natural Resource Sciences, Fine Arts, General Arts and Science, Technology, Skilled Trades, Community Development, Health, Business, and Justice as well as other Continuing Education courses.

We are also extremely proud of our more than 85,000 Fleming alumni who are contributing to their communities in the region, across the province and around the world.

**What Are We About?**:
Working with the International Student Services (ISS) team, the International Student Advisor (ISA) focuses on enhancing the service experience of international students and ensuring effective supports are in place, contributing to the retention and success of international students.

This position is responsible for researching, planning, implementing, communicating, and evaluating international student programming and services to support international students’ transition to Fleming College and integration into the community.

The ISA works with the ISS team to coordinate and implement International Student Orientation, Arrival Services, international student receptions and cultural celebrations, immigration workshops and information sessions, field trips, and other identified programming within ISS.

The ISA is responsible for advising and supporting international students and staff on issues of concern such as matters of immigration, health insurance, academic progression, and cultural and social integration.

The ISA has lead responsibility for planning/coordinating activities such as Arrival Services, virtual and in-person International Student Orientation, Peer Mentoring and Welcome Receptions.

Please note: This position has been designated as on-campus 100% of the time.

**For More Information**:
For a complete job description, please refer to the document found here: Job Description

**What We Are Looking For**:

- Completion of a 3-year diploma/degree in Business Administration, Community Development, Education, Student Development, Recreation, Social Work, Sociology or International Studies
- Regulated International Student Immigration Advisor (RISIA)
- Minimum of 3 years of recent, practical, related working experience including:

- Working in international education, particularly in international student support.
- formal knowledge of and certification in current Canadian immigration processes including Immigration, Refugees, and Citizenship Canada (IRCC) legislation, policies and procedures pertaining to international students
- Advising international students regarding immigration & settlement with proven ability to troubleshoot, analyze and solve problems to meet customer needs
- Excellent customer service skills with empathy and patience to effectively deal with anxious and frustrated students.
- Working in a multi-cultural setting with strong skills related to cultural sensitivity including excellent human relation skills with the ability to relate to students from a variety of social, academic, economic and cultural backgrounds
- Excellent communication skills (verbal and written) with the ability to convey complicated information in a manner which is understood
- Demonstrated ability to exercise diplomacy and tact in resolving conflict
- Strong presentation skills and experience in the development and delivery of immigration and cultural competency workshops
- Demonstrated, relevant event/non-academic program planning experience including promotion and advertising.
- Working independently, in a team environment, organizing, prioritizing and problem-solving own work, handling multiple tasks and timelines from a variety of sources in order to meet deadlines.
- Ability to effectively allocate tasks to student employees, volunteers
- Dealing with sensitive and confidential information referring to CICC, IRCC, and College policies and the FOI Act.
- Membership in good standing with the College of Immigration and Citizenship Consultants (CICC) as a Regulated Canadian Immigration Consultant or a Regulated International Student Immigration Advisor (RCIC/RISIA)

**Please Note - Support**

**How To Apply**

**Equity, Diversity & Inclusion**
Fleming College is committed to building diverse, equitable, inclusive, and accessible learning and working environments. We welcome those who would contribute to the further diversification of our Staff, our Faculty and our Administration including, but not limited to, women, racialized persons, Indigenous peoples, persons