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Alfa Romeo/maserati Product Specialist

3 weeks ago

Calgary, Canada Ferrari Maserati Of Alberta Full time

**Company**
PF Automobile Dealers Inc. (O/A Ferrari Maserati of Alberta) is a local family owned automotive dealership that has operated in the Calgary community for over 10 years. Built on passion and teamwork, we represent some of the world's most luxurious and sporty automotive brands including Alfa Romeo, Maserati, and Ferrari.

**Job summary**
The Product Specialist is the champion of their assigned brand and the main person for all aspects of the brand while focusing on sales inquiries. Reporting to the General Sales Manager, the Product Specialist will show heavy interest in how their brand is represented in all aspects of the dealership and will be crucial to develop its success.

**Responsibilities and Duties**
- Provide exceptional customer service to all clients and potential clients.
- Learn and maintain an expert understanding of the assigned brand.
- Develop leads and long lasting relationships to create opportunities for the brand.
- Follow up with clients and build report as prescribed by management.
- Fill in and submit required reports on both internal and external platforms.
- Demonstrate vehicles and provide demo drives.
- Attend all events in relation to the brand.
- Keep up to date on all incentives and programs offered by the brand, providing the information to the departments where needed.
- Represent the dealership in multiple roles in line with the brands needs.
- Complete required training and stay informed on future requirements.
- Upload data in required dealership programs including CRM.
- Understand and follow all provincial and local regulations.
- Work professionally and efficiently to resolve customer issues or concerns.
- Generate quotes and follow the sales process to sell vehicles.
- Maintain a professional appearance for the individual, dealership, and the brand.
- Provide insight and training to product specialists regarding the assigned brand.
- Introduce each qualified potential client to the Sales Manager.
- Other non-sales tasks such as moving vehicles, responding to weather conditions, etc.

**Qualifications**
- Automotive experience 4+ years (preferred)
- Customer Service experience 3+ years (required)
- Excellent multitasking abilities
- Valid Drivers License with a clean driver abstract
- Proven track record in a sales position
- Team player with high self motivation
- Experience with CDK considered an asset
- Ability to travel internationally

Additional pay:

- Commission pay

Schedule:

- 8 hour shift
- Every Weekend

Work Location: In person