Central Customer Service Representative

1 week ago

Baied'urfe, Canada JAM Industries Ltd Full time

JAM, making the world sound better, one brand at a time Do these words sound like music to your ears?
Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service
Central Customer Service Representative (AM&S)
**Location**: Baie D’Urfe, Quebec | Hours: 9:00am-6:00pm
**What you will do**:

- Taking orders and enter them into the ERP system;
- Follow-up on the status of client orders;
- Process credit notes;
- Monitor EDI and other automated forms of order entry;
- Place proactive outbound client calls to a qualified dealer base;
- Processing drop-shipments and on-line orders as required;
- Completing clerical duties, on an on-going basis including RMA processing, ETA updates;
- Provide clients and remote Sales Representatives with answers to sales inquiries.

**What we are looking for**:

- Must be available to work from 9:00am - 6:00pm
- 1 - 2 years of relevant customer service experience and/or retail consumer electronics experience;
- Bilingual - excellent communications skills and interpersonal skills, Spanish is an asset;
- Demonstrated organizational ability and follow-through;
- Demonstrated ability to work in a fast paced, dynamic environment;
- Demonstrated ability to work harmoniously in a team as well as autonomously;
- Strong attention to detail;
- Ability to work Canadian Holidays;
- Experience with Live and Recorded sound is an asset.

JAMFAM
Ready to join our team? Here is why we are one big, happy JAMily
- Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
- Wellness Incentive Program and an Employee Assistance Program.
- RRSP matching program.
- Work-life balance is key: Flextime, summer hours, paid vacation, personal time off.
- We value work life balance and offer a casual and fun environment.
- Lively social calendar there's always something for everyone
- Generous employee discount on all our cool gear.
- On-going learning opportunities.
- Not to mention the opportunity to work in a highly talented, winning team

**Safety Statement**:
**Diversity Statement**:
We value diversity and inclusion, striving to create a culture where everyone feels included and celebrated. We are committed to flexible working arrangements to meet the diverse needs of our team members and stakeholders. Join us in shaping the future of DCC Technology and drive forward initiatives that make a real difference.

  • Customer Service Representative

    5 days ago

    Baie-d'urfe, Canada Rolf C. Hagen Inc. Full time

    The Customer Service Representative will perform customer service processes, with a telemarketing aspect, as well as other administrative tasks effectively to achieve business objectives. - Offer customer service of superior quality, with precision, courtesy, and efficiency. Other tasks can include: - Perform data entry in all the company’s different...

  • Customer Service Representative

    3 days ago

    Baie-Comeau, Canada National Bank of Canada Full time

    **Primary Locations**:Baie-Comeau, Quebec**: **Attendance**:On-site**: **Employee Status**:Regular**: **Schedule**:Part-time**: **Hours Number**:35**: As a Customer Service Representative at National Bank, you'll live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. With your courteous and...

  • E-commerce Coordinator

    5 days ago

    Baie-d'urfe, Canada JAM Industries Ltd. Full time

    E-Commerce Coordinator (Amazon Vendor Central Specialist) / Coordonnateur au commerce en ligne **Job Title **: E-commerce Coordinator / Amazon Vendor Central Specialist **Division **: **Analytics **Location **: Baie-D’Urf **Schedule**: Monday to Friday 8:30AM-5:30PM Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound...

  • Bilingual Order Entry

    2 days ago

    Baie-d'urfe, Canada Les Tricots Maxime Inc Full time

    **Position purpose**: Customer service representatives make sure our customers receive professional, proactive and timely service before, during and after the customer’s requirements are met. **Responsibilities**: - Review shipping and delivery terms and conditions - Send packing slip daily to customers. - Provide shipping and finishing priorities. -...

  • Représentant Du Service Client Central

    1 week ago

    Baie-d'urfe, Canada JAM Industries Ltd Full time

    Ne perdez pas le rythme - Postulez chez Les Industries JAM ! JAM, faire que le monde sonne mieux, une marqueà la fois! Est-ce que ces mots résonnent comme de la musique à vos oreilles? Depuis 1972, les JAM est devenu un des plus importants distributeurs de matériel électronique, d’appareillage de sonorisation professionnelle et d’instruments de...

  • Product Support

    3 days ago

    Baie-d'urfe, Canada JAM Industries Ltd Full time

    JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears? Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service! **Job Title**: Product Support...

  • Sales Representative

    2 weeks ago

    Baie-d'urfe, Canada Lavage Bellevue Full time

    We are looking for a motivated and enthusiastic Sales Representative Sales Representative to join our team. As a Sales Representative, you will be responsible for promoting our services to potential customers in their homes. Your primary goal will be to prospect clients and close sales for our window and gutter cleaning business. Nous recherchons un(e)...

  • Customer Service Representative

    1 week ago

    Baie-Comeau, Canada BMO Full time

    Application Deadline:01/31/2026Address:321 boulevard LasalleJob Family Group:Retail Banking Sales & ServiceCustomer Service Representative – BMO, Baie-Comeau, QC BranchAre you passionate about customer service and eager to make a difference in people’s lives? Join our team at BMO in Baie-Comeau, QC!We’re looking for a dynamic, solution-oriented...

  • Customer Service Agent

    2 days ago

    Baie-d'urfe, Canada Pantos Logistics Canada Inc. Full time

    **Company Summary** Pantos Logistics Canada Inc. provides top global logistics solutions to over 1,000 clients in services including Ocean, Air, E-Commerce, Trucking, Customs Brokerage, Warehousing, and Cargo Projects. **Job Duties** - Offer information about products and services and assist customers in using product features. - Process customer orders,...

  • Inside Sales Representative

    3 days ago

    Baie-d'urfe, Canada Equipe&co Full time

    **INSIDE SALES COORDINATOR** **Job description** Our client in Baie D'urfe is currently looking for an inside sales representative. The inside sales representative Would you like to be part of a work group interested in your personal and professional growth? **Job Type**: - Full-time 8:30 to 5pm - Permanent - Hybrid (2 days work from home) - 3 weeks...