Shift Manager

Shift Manager

NOW SERVING GREAT JOBS IN BELLEVILLE

Full-Time and Part-Time positions available, including full training and benefits.

**MUST BE ABLE TO WORK THE OVERNIGHT SHIFT**

The Hourly Shift Manager is focused on delivering sales and profit results through profitability, guests, people & operations. This role supports the Restaurant General Manager and Assistant Manager (Manager-in-Training) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager operates under the direction of the Restaurant Manager and directly manages a shift of Team Members.

Position Description:
Essential Functions:

- Ensure that food charts, recipes and other preparation procedures are respected by teammates
- Ensure that procedures relating to storage and rotation of supplies and food are observed,
- Ensure that procedures for maintaining the freshness and food quality are observed and that employees of the restaurant provide the best customers service possible
- Resolve all guest complaints with politeness, courtesy, and efficiency.
- Ensure that sanitary procedures are respected, ensure that the interior and exterior of the restaurant is clean, cleaned and maintained in accordance with company standards & procedures.
- Ensure that the inventory is carried out and stocks maintained at an appropriate level in accordance with company policy
- Ensure that all directives on health and safety at work are known and respected
- Ensure that all accidents and reported crimes are recorded in an appropriate manner.
- Assist the manager to achieve productivity goals (labour cost and food costs) and take over during employees breaks,
- Ensure that staff follow the rules and policies of the restaurant, maintain, and promote a good work environment by motivating employees.
- When required, assist the manager in recruitment and staff training, performance evaluation and supervision of work teams

Minimum Qualifications, Knowledge, & Skills:

- Minimum of 1 year of supervisory experience
- Previous experience in Quick Service Restaurants (QSR) is preferred
- Must meet the minimum provincial legal employment age (proof of age or work permit may be required if hired)
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Demonstrates the ability to bend, twist, and stand to perform normal job functions
- Customer service and cash handling experience preferred

Work Environment:

- Primarily indoor environment with occasional tasks outdoors
- Involves standing and walking for long periods of time without frequent rest periods (duration of shift)
- Requires frequent motions of bending, wiping, sweeping, mopping, wrapping, and squeezing
- Routinely reach overhead, forward and underneath shelves, counters, tables, and kitchen equipment
- Frequently squat or stoop to reach items on low shelves or off the floor
- Frequent exposure to fluctuating temperatures in areas such as cooler, freezer and cooking sections of restaurant
- Occasionally lift, move, carry, and stack cartons up to 30 pounds from various heights to/from shelves
- Occasionally climb on stools or ladders and reach for items located on shelves About Redberry:
Founded in 2005, Redberry is one of Canada’s largest QSR restaurant Franchisees. Redberry owns and operates 180-plus restaurants across the country, operating under the BURGER KING®, Taco Bell and Jersey Mike’s Subs brands. With signed agreements to build more than 600 new restaurants, Redberry is one of Canada’s fastest-growing restaurant companies. Redberry’s mission and accelerated growth trajectory are made possible by its partnership with City Capital Ventures. Culturally, we have created an environment where our partners, brands, and team members can achieve the best versions of themselves. Redberry is proud to have been awarded “Restaurant Top 200: The Nation’s Largest and Most Successful Franchisees” by Franchise Times for the last two years, and Burger King’s Franchisee of the year for North America in 2021. We truly are architects of a different kind of restaurant company. We are bursting with growth and opportunities and are looking for top talent to join our team

Diversity. Inclusion. Our restaurant guests come from all walks of life, and so do we. Creating an environment where everyone, from any background, can do their best work is what we like to do.

Pay: $19.20 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Extended health care

Flexible language requirement:

- French not required

Schedule:

- Night shift

Ability to commute/relocate:

- Belleville, ON K8P 3C4: reliably commute or plan to relocate before starting work (required)

Application question(s):

- This is a full time