Shelter Support Worker

Cheam First Nation is looking for **2 Casual Shelter Support Staff** Please note, both the Full-time and Casual or On Call Positions are 10 hour shifts.

The Shelter Support Worker reports to the Wellness Housing Coordinator and is responsible for performing tasks that support the daily operation of the Cheam Emergency Shelter and our unsheltered relatives.

This job involves some physical demands, such as picking up boxes with donations, light housekeeping duties and grocery order pick up with a company vehicle. This role requires the ability to adapt to unforeseen situations, problem solve, be organized, and have good stress management skills.

Shelter Support Worker’s provide supportive counselling, information, referrals, and education.

**Duties and Responsibilities**
- Answer phones, provide supportive counselling, maintain confidentiality, provide information and/or referrals.
- Screen potential shelter guests.
- Complete Intake/Discharges and case notes.
- Report to shelter supervisor.
- Ensure policies, shelter rules, and procedures are followed by shelter guests.
- Ensure social distancing is practiced (remaining 6ft apart).
- Complete record keeping such as daily log, client chore schedule, shower schedule, laundry schedule.
- Distribute emergency food, personal hygiene kits.
- Assign shelter guests to schedules and ensure followed.
- Monitor shelter guests for symptoms of illness.
- Identify shelter issues and report to shelter supervisor.
- Ensure shelter guests sanitize immediately upon entry into shelter and continue sanitizing frequently while staying at the shelter.
- Disinfect any equipment you are using, before and after use.
- Ensure shelter guests are following government regulations for health and safety.
- Proper filing for case management.
- Obtain necessary data for reporting purposes.
- Check bathrooms for condition and proper use.
- Check shelter surroundings regularly for health hazards.
- Ensure removal of waste.
- Monitor cleaning of facility.
- Attend staff meetings.
- Inventory of supplies at beginning of each shift to account for.
- Other duties or responsibilities as assigned by your supervisor.

**Qualifications**
- Minimum Grade 12.
- Diploma in community social services; or education in mental health, addictions, concurrent disorders / co-occurring disorders and social work, is an asset.
- 2-3 year of work experience in a related position or an equivalent combination of education, training, and experience.
- Knowledge/familiarity with related resources such as: Mental Health, Income Assistance, Harm Reduction, Trauma Informed Practice, Addictions Support organizations, etc.
- Effective conflict resolution and crisis intervention skills. Ability to observe and recognize changes in guests.
- Excellent time management, organizational, and planning skills.
- Possesses strong ethical standards, work ethic workplace boundaries, and highly motivated.
- Ability to work in a team geared, cultural and politically sensitive environment.
- Ability to balance competing priorities, multitask, and to work under pressure.
- Excellent listening, verbal, and written communication skills. Proficient with community and staff engagement.
- Ability to maintain Confidentiality and abide by Cheam First Nations’ Policies and Procedures.
- Knowledge, respect and understanding of Stó:lō culture, traditions and language is considered an asset.
- Experience working with First Nations community is considered an asset.
- Valid BC Driver’s License, Class 5.
- Satisfactory Criminal Record Check including Vulnerable Sector Check.
- Pursuant to S. 41 of the BC Human Rights code, preference may be given to Applicants of Indigenous, Métis, or Inuit heritage._

**Job Types**: Permanent, Casual

**Salary**: $19.00 per hour

Schedule:

- 10 hour shift

Ability to commute/relocate:

- Rosedale, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have a valid Class 5 License?
- How many years of working with First Nation Community experience do you have?

**Experience**:

- Social Services: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person