Clinical Informatics Specialist

**Employment Type**: Permanent Full-time

**Location(s)**: SK-Rgna-Regina

**Salary Range**: $45.597-$55.488 Hourly

**Salary Supplement**: included in hourly salary range (in-scope)

**Why eHealth?**
We may be biased, but eHealth Saskatchewan is the place to be right now As the result of a province wide consolidation of IT services in the health care sector, we have seen substantial growth in our organization that is only going to increase as we aim to meet our expanded mandate and the immense need for our support. This gives our people a unique and rare opportunity to truly create, build, improve, and leave their mark on a growing organization.

We are a Treasury Board Crown Corporation that focuses on digital technologies to enable, support, and enhance high quality health services across the entire province. There is no greater job satisfaction than knowing the work you do is directly related to saving a life or bringing a new one into the world. Although we may not be front facing with patient care, we have a huge role in maintaining and improving IT systems and supporting health care providers and teams throughout Saskatchewan in delivering the best possible care to patients, citizens, and health system users. Programs range from primary care to acute care, and includes laboratories, pharmaceuticals and diagnostics. Additional programs and services that support patient care and information include Virtual Care, MySaskHealthRecord, the Provincial Electronic Health Record, Health Registries (eligibility for health services/distribution of health cards) and vital event records.

Our vision is “Connected healthcare, accessible to everyone, everywhere” with a mission to “Collaborate to transform healthcare through the use of information and innovative technology”. It is a complex environment, constantly evolving and quick to change as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration.

**About the Role**:
You will contribute to the overall framework and program standards to ensure on-going quality control for integrated clinical services. You will facilitate communication between clinical service areas and IT, analyzing, prioritizing, and translating user needs and requests regarding clinical information systems with a focus on Medical Imaging systems. The CIS analyzes the impact of IT in clinical work processes, identifies and communicates issues and topics with team members and program management; embraces and promulgates understanding and maintenance of security, confidentiality and integrity of employee, patient, family and overall medical data.

**Typical Daily Duties**:

- Collaborate with partner organizations' RIS/PACS Administrators on troubleshooting, feedback, and ensuring clinically relevant support solutions, including investigating clinical data issues within Philips IntelliSpace PACS.
- Partner with internal Business Analysts to analyze and suggest optimization of clinical workflows in collaborating partner organizations, including identifying and resolving data-related challenges within Philips IntelliSpace PACS and related systems.
- Contribute clinical expertise, specifically for Philips IntelliSpace PACS workflows and functionalities, to the development and delivery of tailored training programs for partner organizations' users.
- Participate in joint troubleshooting and establish clear escalation pathways with the partner organizations' RIS/PACS Administrators, particularly for complex clinical and image-related issues within Philips IntelliSpace PACS.
- Collaborate on creating and maintaining documentation specific to the partner organizations' system configurations, workflows, and procedures for identifying and resolving clinical and image data issues within Philips IntelliSpace PACS.
- Utilize expertise in analyzing clinical data and image management within Philips IntelliSpace PACS to identify root causes of errors, inconsistencies, and reporting anomalies, and implement effective resolutions.

**What we are looking for**:
Knowledge and skills required for this position would be attained through the completion of a post-secondary degree or diploma in healthcare-related fields (Such as Public Health, Medicine or Healthcare Administration) or information technology (such as Computer science, Information Systems or Health Informatics). You will also bring 3+ years of experience working in a similar integrated support environment with a focus on Medical Imaging systems. An equivalent combination of education and experience may be considered also.

**Additional Skills include**:

- Identifying current trends and issues in health care, healthcare informatics and standards, and professional practices associated with the Medical Imaging discipline;
- Knowledge of policies and procedures as they relate to clinical practices and legal implications associated with Medical Imaging;
- Best practices, regulatory issues and requirements, policies and sta