Greeter

Greeter

Honda of Thornhill, Thornhill, ON L4J1A1

Ready to be the friendly face and voice that welcomes our guests and keeps **Honda of Thornhill** running smoothly? Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s your chance to work for a Fortune 500 company and grow with us We are looking for a Greeter/Host to be the first point of contact for our dealership.

As a Greeter/Host, you will be responsible for the professional and efficient managing of visitors, telephone calls and messages. You will also responsible for a variety of clerical duties.

**Here’s What**You’ll** be Doing**:

- Greets customers and visitors ensuring optimum customer service.
- Answers and directs phone calls and ensures messages are delivered to the respective parties.
- Maintains knowledge of basic dealership information to act as a resource for incoming callers requesting information.
- Answers customer questions about services performed or refers them to someone who can.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Performs other duties as required by the Sales Manager to ensure the successful operation of the dealership.

**Skills and Qualifications**
- Minimum of 1-year experience in a related field.
- Proficiency with Microsoft Office.
- Excellent telephone etiquette.
- Excellent interpersonal, communication (verbal & written English) and customer service skills.
- Detail-oriented and excellent organizational and multi-tasking skills.
- Ability to work efficiently and effectively under pressure with simultaneous deadlines.
- Experience with licensing, CDK and 180 is an asset.

**Why Work**For** Pfaff?**
- **
Competitive Compensation** - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.
- ** Health Benefits** - full-time employees have access to health, dental, long-term disability and life insurance.
- ** Vacation and Paid Time Off** - in addition to vacation, you are eligible for personal days and are also given the opportunity to purchase PTO (paid time off) days. All proceeds are donated to charity
- ** Growth Potential**- we want to support your success We provide access to opportunities for growth in both Canada and the U.S.
- ** Stock Purchase Program** - Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.

We thank all applicants for their interest in Pfaff Automotive Partners - please note due to the volume of applicants, only those selected for an interview will be contacted.