Dental Hygiene Scheduling Coordinator

4 days ago

Burlington, Canada Beacon Hill Dental Centre Full time

We are a family-owned & team-led dental practice in Burlington; we treat our team with love and respect and expect the same from them.

We are committed to providing exceptional care and education to our patients and are looking for a professional who shares our passion. We're a team that values honesty, love and respect for each other. We choose to collaborate to problem-solve in better working environments and appreciate each other's success in life

Key Responsibilities:

- Recalls Management: Oversee the recall system for patients, ensuring timely follow-ups for appointments and treatments. Contact patients for routine check-ups and preventive care appointments to maintain optimal patient flow.
- Schedule Optimization: Efficiently manage the dental hygiene schedule to maximize productivity and minimize gaps. Monitor and adjust schedules as necessary to accommodate patient needs and enhance overall office efficiency.
- Shift Coverage Coordination: Act as the main point of contact for coordinating shift coverage for dental hygienists. Ensure adequate staffing by finding substitute hygienists when needed and filling open shifts promptly.
- Communication with Team: Collaborate with dental hygienists, dentists, and office staff to ensure seamless communication regarding patient care, scheduling, and coverage.
- Patient Interaction: Provide excellent customer service by answering patient inquiries related to hygiene appointments, recalls, and scheduling.
- Record Keeping: Maintain accurate and up-to-date records of patient appointments, treatment histories, and communication logs.
- Administrative Support: Assist with other administrative tasks as needed, such as managing patient forms, verifying insurance information, and updating patient files.

Qualifications:

- Previous experience in a dental office, particularly in scheduling or assisting, is a plus.
- Strong organizational skills.
- Excellent verbal and written communication skills.
- HARP certification with Canadian experience is mandatory
- Ability to work in a fast-paced environment and adapt to changing needs.

Work Environment:
This role is typically performed within regular office hours. Occasional flexibility in hours may be required to accommodate urgent scheduling needs or shift coverage.

Compensation:
Competitive salary based on experience, with potential benefits such as health insurance, vision, dental, wellness, and professional development opportunities.

**Job Type**: Permanent

Pay: $25.00-$28.00 per hour

Expected hours: 15 - 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Tuition reimbursement
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- Are you HARP Certified with experience in Canada?
- Do you have at least 1 year of Dental Assisting experience?
- Are you available to work some evenings and weekends?

Work Location: In person

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