Travel Agent

3 days ago

Winnipeg, Canada Continental Travel Group Ltd. Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Other trades certificate or diploma
- Experience: 5 years or more
- or equivalent experience
**Tasks**:

- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Sell travel products and travel insurance
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
**Computer and technology knowledge**:

- Galileo
- Travel software packages
- Apollo
- MS Office
**Travel bookings**:

- Business travel
- International travel
**Security and safety**:

- Criminal record check
- Bondable
**Work conditions and physical capabilities**:

- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Work under pressure
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- Dedication
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
**Financial benefits**:

- Bonus
- Group insurance benefits
- Life insurance
- Pension plan
- Registered Retirement Savings Plan (RRSP)
**Long term benefits**:

- Long-term care insurance
- Maternity and parental benefits
**Other benefits**:

- Deferred Profit Sharing Plan (DPSP)
- Free parking available
- Learning/training paid by employer
- Other benefits
- Paid time off (volunteering or personal days)

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