Help Desk Analyst

Work Term: Temporary - Work Language: English - Hours: 35 hours per week - Education: No degree, certificate or diploma - Experience: Experience an asset - **Work site environment**: - Volunteer coordination - ** Work setting**: - Help desk - Telecommunications industry - Internet Service Provider (ISP) - ** Tasks**: - Respond to users experiencing...

On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and concerns. Analyze...

Job Summary As a core member of the Ottawa Fertility Centre’s (OFC) team, the IT Help Desk is under the direct supervision of the Computer & Information Systems Manager. This position is responsible for supporting OFC physicians, management and employees with technical computer knowledge and hands on problem solving. The IT Help Desk must maintain a high...

Work Term: Permanent - Work Language: Bilingual - Hours: 30 to 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Help desk **Tasks**: - Communicate electronically and in person with computer...

We're in search of bilingual IT Service Desk Analysts to join our team! This position is remote work-from-home. **Role and Responsibilities include**: - Receive incoming calls - Log in calls into ITSM system - Perform diagnostic and basic troubleshooting procedures - Assign incidents to appropriate support groups - Able to follow-up on incidents until...

Role: Intermediate Help Desk Specialist Client: Federal Government of Canada Client Contract duration: 2 years (possibility of extension) Start date: ASAP Location: Hybrid / NCR Language: Bilingual Clearance: Secret Responsibilities could include but are not limited to: - The primary tasks and activities are to support, install, configure and perform...

**Position**: Help Desk L3 **Client**: Federal Government Client **Location**:Onsite - (National Capital Region) **Duration**: 6 months **Security Clearance**: Federal Government Secret Clearance **Language**: English **Background**: Our federal government client requires the services of a Senior Help desk Specialist to assist in augmenting an existing...

**Duties and Responsibilities**: The Service Desk Analyst works under the supervision of the ITS Service Desk Supervisor to provide technical support to faculty, staff and students. Operating as a single point of contact for service, the Analyst provides front line telephone, walk-in, and/or on-site consulting support by logging and handling all incidents...

Duties and Responsibilities:The Service Desk Analyst works under the supervision of the ITS Service Desk Supervisor to provide technology services and support to affiliates, faculty, staff, and students. The Analyst provides front line telephone, walk-in, email, service management portal and/or on-site consulting support and solutions by handling incidents...

**Who We Are**: Fuelled Networks has been providing top-notch IT services and support for small to medium-sized businesses throughout Ottawa and Eastern Ontario since 1982. We are, and have always been, a client-first IT support provider. We’re a small, high-performance group. Our technicians are the best in the business because they’re smart,...