Help Desk Analyst

On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and concerns. Analyze...

Job ID#: DSEFHD001 Job Title: Help Desk Specialist (Level 1) Mandatory Skills: 2+ Years’ experience (* See ‘Additional Information’) Start Date: Immediate Duration: Full Time Position Security Clearance Required: Secret Clearance (**See ‘Additional Information’) We are recruiting for our client, the Department of National Defence, for Help Desk...

Work Term: Permanent - Work Language: Bilingual - Hours: 30 to 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Help desk **Tasks**: - Communicate electronically and in person with computer...

**Service Desk Analyst** **Take a central role** The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and...

**Who We Are**: Fuelled Networks is a client-first IT support provider that has been providing top-notch IT services and support for small to medium-sized businesses throughout Ottawa and Eastern Ontario since 1982. We’re a small, high-performance team of smart, resourceful, and highly skilled technicians who do whatever it takes to ensure the successful...

Service Desk Analyst at Infosys Job Description Infosys Public Services is seeking a Service Desk Analyst. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle, including Requirements Elicitation, Application Architecture definition and Design; play an important role...

**Duties and Responsibilities**: The Service Desk Analyst works under the supervision of the ITS Service Desk Supervisor to provide technical support to faculty, staff and students. Operating as a single point of contact for service, the Analyst provides front line telephone, walk-in, and/or on-site consulting support by logging and handling all incidents...

Education: No degree, certificate or diploma - Experience: Experience an asset **Work setting**: - Telecommunications industry - Internet Service Provider (ISP) **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other...

NOVA Networks is seeking Service Desk Analysts that have a strong knowledge of Office 365 and the Office suites including administration of the product \ license management. The Service Desk Analyst will also require a strong understanding of Microsoft Teams and SharePoint. You are “cool” under pressure demeanor and confident, alert voice will go a long...

**Duties and Responsibilities**: The Service Desk Analyst works under the supervision of the ITS Service Desk Supervisor to provide technical support to faculty, staff and students. Operating as a single point of contact for service, the Analyst provides front line telephone, walk-in, and/or on-site consulting support by logging and handling all incidents...