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Application Support Analyst

2 weeks ago

Nanaimo, Canada Mosaic Forest Management Corporation Full time

**Explore A Career At Mosaic**
Operating for over a century on Vancouver Island and coastal BC, Mosaic Forest Management is Canada’s largest private timberland producer. We take pride in our land base and have a long-term view of managing our trees and the eco-systems in which they grow.

**The Opportunity**

**The Role**
- Responding to user inquiries (helpdesk service tickets) and proactively resolving issues.
- Providing technical knowledge for project execution including project scoping, functionality design and implementation.

**Required Skills and Experience**
- Degree or diploma in computer science or related program or equivalent experience.
- Experience with Microsoft SQL Server (ie., query, administration, report services and analysis services), Microsoft Power Automate, and Visual Studio.
- Strong understanding of system and data governance through policy and change control processes.
- Knowledge of inventory management systems, with exposure to 3Log LIMS preferred, but not required.
- Experience in business process analysis
- Knowledge of the forestry industry preferred, but not required.

**What You Get**
Mosaic Forest Management is one of BC’s Top 100 Employers. We are proud of our highly collaborative, respectful, and innovative work environment. Our employees are empowered with high levels of role autonomy and the ability to make decisions and lead change.

Our pay-for-performance compensation philosophy is a key driver of our culture and includes competitive compensation and benefits, a bonus based on individual and company performance, a company-funded defined contribution pension plan, paid vacation, and a health and fitness reimbursement program.

Our employees are also eligible for a variety of other benefits and perks, including but not limited to hybrid work options, maternity/parental leave top ups, a camping benefit and free firewood.

**To Apply**

**About Mosaic** **Forest Management**
Mosaic Forest Management Corporation is in the business of sustainable forest stewardship, managing private timberlands and Crown forest tenures in Coastal British Columbia for more than a century.

Mosaic employs several thousand people directly and indirectly, and is committed to achieving positive economic, social and sustainability outcomes from the working forest.

The Mosaic land base spans across beautiful Vancouver Island. Beyond generating strong economic returns, we manage our private forest lands to protect the cultural values of our Indigenous partners, provide sustainable forest stewardship and environmental services, and offer a variety of recreational opportunities, scholarships, and donations to our neighbouring communities.