Operations Manager
1 day ago
**Operations Manager**
**Why You Should Choose SOUTHLAND**
SOUTHLAND Transportation, a family-owned transportation company, is seeking a dedicated Operations Manager to join our dynamic team We are an employee-focused organization that values its people and offers room for advancement. We offer a competitive remuneration package, comprehensive benefits and a leadership position which is both exciting _and_ allows for work-life balance.
**MANAGER - Job Description**
The manager role is a hands-on position that requires a strong knowledge of transportation and the geographic area; the primary business is school busing. The Manager is required to oversee the operations, safety, training and maintenance of the operation.
**Principal duties and responsibilities include**
- Provide leadership and direction to key departments: Operations, Safety, Training and Maintenance
- Maintain awareness of current industry trends and changes
- Assist in the development of operational budgets and forecasts
- Investigate and initiate change to improve operations systems and procedures
- Recruit, manage, supervise and direct personnel
- Supervise and delegate responsibilities of personnel, ensuring all routes are covered in the most equitable and efficient manner
- Assist with driver performance issues by supervising and supporting the training officer
- Work closely with the maintenance department to ensure adequate numbers and sizes of units are available to cover all routes
- Oversee fleet maintenance needs and initiate immediate repair
- Set-up and input data for driver payroll
- Prepare monthly billing
- Host safety meetings
- Meet monthly with Drivers’ Reps to discuss issues brought up by drivers
- Handle public and driver inquiries, hostile or complimentary, demonstrating empathy, and professionalism
- Represent the company at school board meetings, and with the media
- Establish and maintain relationships with current and future clients
- Network and volunteer in the community and industry to acquire business contacts and establish relationships
- Adhere to company Core Values, and achieve its Strategic Goals
**Required Qualifications**
- Post-secondary education with emphasis on Management; or equivalent experience
- Exceptional organizational, analytic problem solving and diplomacy skills
- Excellent communication skills with the ability to interact professionally while exhibiting confidentiality and diplomacy
- Knowledge of WCB and Occupational Health & Safety regulations
- Knowledge of budgeting and financial statements
- Proficiency in Microsoft Office
**Desired Qualifications**
- 3+ years operations and management experience with strength in decision making
- Familiarity with transportation sector
- Expertise in organizational planning
- Knowledge of provincial and federal laws & regulations pertaining to industry requirements
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
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