Quality Assurance

Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Systems and Technology, Level C Job Title Quality Assurance & Tester Department Delivery | Application Sustainment | Integrated Service Centre | Finance and Operational Excellence | VP Finance and Operations Compensation Range $6,747.50 - $9,701.42 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job. Posting End Date March 6, 2025 Note: Applications will be accepted until 11:59 PM on the Posting End Date. Job End Date Apr 1, 2026 Note: This is a 12-month term position. At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. Job Summary The University of British Columbia (UBC) is a global centre for teaching, learning and research, consistently ranked among the top 20 public universities in the world and recently recognized as North America's most international university. UBC is a diverse environment, with almost every industry vertical represented from healthcare, education, food and beverage, legal, media, real estate, etc. and with more than 70,000 members of the community UBC's service providers need to be able to meet a variety of stakeholder needs with both robust and mature operational capabilities combined with the agility and innovation required to meet the ambitious objectives laid out in its new Strategic Plan: Shaping UBC's Next Century. The Integrated Service Centre ("ISC") is a newly formed unit within UBC that will align practices and processes from Human Resource, Financial Operations, Comptroller's Office, Student Services, and Information Technology. In supporting UBC's transition to an enterprise Workday Enterprise Resource Planning ("ERP") Cloud-based system, the ISC will provide a single, integrated service that will initially include Financial and Human Capital management services and later expand to include Student and Enterprise Planning. The ISC will seek to continuously improve and adapt to future needs and requirements of UBC while providing a simple, intuitive, consistent user experience for UBC students, staff, faculty, and community partners. Organizational Status Reports to the Delivery Manager. Works in partnership on a team that is accountable for executing the delivery of releases, enhancements and product major changes. Partners across the Application Sustainment team to provide effective improvement services. Frequently engages across the ISC to understand product roadmap and backlog, including interdependencies and impacts. Work Performed - Assesses testing needs utilizing a structured requirements process (gathering, analyzing, detailing, and managing changes) to recommend testing approach and priorities. - Builds test plans relating to various testing stages, business data validation, integration, reporting. - Crafts scenarios and test cases, procures test data, executes tests, and documents results as needed. - Performs in-depth troubleshooting of testing activities of one or more IRP workstreams (HCM, FIN, STU, SD&D) using the knowledge of testing. - Analyzes and reviews testing options and discusses approach and recommendations with QA Analyst and Testers - Identifies, analyzes and documents bugs through execution of test cases or ad-hoc testing as needed. - Develops business data validation, integration, and reporting testing processes and procedures - Tracks and verifies defect resolution using defect tracking system - Performs preliminary pre-defined shortlist of tests for tenants to ensure core functionality is working as expected before it is released for a test cycle. - Validates configuration setup in tenants as required - Evaluates and recommends opportunities for test automation and performance testing. - Builds automated test scripts as needed. - Develops and maintains document templates for test plans and standards for testing. - Provides testing and validation services to ensure Workday program and projects meet organizational standards and end-user requirements. - Reviews implementation options and discuss approach and recommendations. - Identifies, elicits, and documents business requirements from a testing perspective and participates in test execution and tracking through the use of Jama (specifically in creating test sets, test cycles, dashboards, etc.). Part