Shipping Supervisor

In this dynamic, fast-paced environment, the **Shipping Supervisor** is responsible for supervising employees and warehousing activities in a unionized environment in order to ensure accurate and timely shipments that support the company’s pursuit of ‘providing the highest level of customer support in the industry’. This position reports to the Distribution Manager and is responsible for ensuring that products are shipped on time and in full, in a cost-effective manner.

**Duties and Responsibilities**
- Provide leadership and develop FPI employees in a manner consistent with FPI mission and guiding principles; ensuring employees have the tools and environment to meet their objectives, remain effective and feel appreciated
- Maintain professional business relationships across all departments to create an efficient information channel; share information and keep other informed of important developments
- Implementation and training of Health & Safety programs to ensure compliance with regulations; set a positive example by following regulations, including wearing appropriate personal protective equipment and maintaining hazard awareness
- Lead and maintain a positive environment focusing on Lean and continuous improvement initiatives
- Supervise a team of unionized employees operating in a dynamic global supply warehousing environment
- Plan, schedule and execute all shipping/warehouse activity within the ERP system, including RF barcode picking
- Collaborate with the Order Desk, Distribution and Branches to create shipping schedules which address the needs of FPI customers
- Ensure all products are loaded and shipped with order accuracy and are secured to prevent damage
- Attend to union related issues as necessary
- Train and measure performance of new and existing employees
- Attend to will-call customers, ensuring exceptional customer service is provided
- Manage relationships with external shipping partners, freight forwarders and customs brokers
- Ensure export compliance by completing all required documentation; collaborate with Compliance & Logistics as necessary; ensure customs compliance with CUSMA / USCMA customs requirements.
- Ensure inventory accuracy for finished goods by following proper inventory control procedures/policies; collaborate with Inventory as necessary
- Manage all miscellaneous shipping requests from various departments
- Participate in daily production meetings
- Maintain a current knowledge of the company’s products and SKUs
- Coordinate workflow with other departments and shifts
- Streamline department operations where necessary
- Reconcile cycle counts and inventory discrepancies with inventory and branch locations daily
- Assist with and support team projects and duties as required

**Abilities/Skills/Knowledge**
- Effective organizational, prioritization and time management skills
- Ability to take initiative and follow through until completion
- Strong communication skills in English (both written and verbal)
- Ability to develop and maintain good working relationship with management and employees
- Solid knowledge of logistics procedures and Incoterms
- Strong problem solving/analysis skills
- Computer savvy with excellent knowledge of MS Office (especially Excel)

**Education/Training**
- Minimum High School Graduate or equivalent
- Courses in Supply Chain, Transportation and Logistics, Operations Management, Warehouse/Materials Management, Supervision, Leadership or related is an asset
- Lean Manufacturing training is an asset
- ISO9001 experience is an asset

**Experience**
- Minimum 3-5 years experience in Supervision in a Distribution/Warehouse environment
- Previous experience working in a union environment would be an asset
- Experience with Lean concepts, team building and continuous improvement tools
- Previous experience with export shipments and resolving delivery/customs clearance issues
- Previous experience working with ERP, barcode and RF technology is an asset

**WHAT WE OFFER**:

- Competitive compensation package
- Extended health & dental benefits
- RRSP matching program
- Profit-sharing
- Compressed work schedules (with short Fridays)
- Professional development opportunities
- Employee events (Monthly Mingles, Summer BBQ, Holiday celebrations)
- Team Building / Health & Wellness activities
- Employee Purchase Program
- Friendly environment with Peer Recognition program
- Smart Casual dress attire
- Free coffee and parking

**How To Apply