Employee Relations Manager

**Location**: Toronto, Ontario, Canada

**Category**: Human Resources

**Job Opened**: September 11th, 2024

**Education**:
**Job Number**: R-109539

**Job Type**: Regular

**Remote**: No

**job description**:
**What This Position is All About**

**Who You Are**:

- You possess strong interpersonal skills with the ability to build trust and collaborate across the business
- You thrive in a rapidly changing environment with exposure to a wide variety of critical People functions
- You want to make a meaningful impact to our People function, our Employees, our Clients, and the evolving Luxury Retail industry
- You demonstrate sound moral character and judgment: decisions come from a fact-based and informed position.

**You Also Have**:

- 3 years of Human Resources experience; experience supporting stores a plus
- Previous HR Generalist experience with an emphasis on employee relations.
- Verifiable track record of success partnering with senior leaders, serving as a credible and trusted resource.
- Technologically astute strong computer proficiency: Word, Excel, PowerPoint web browsers and tools.

**As The Employee Relations Manager, You Will**:

- Actively pursue knowledge of retail business practices, policies, organization structure, roles and responsibilities to better understand the business.
- Gather, organize and analyze complaint information to support written investigative reports.
- Perform initial analysis of all complaints.
- Partner with other team members to determine investigative strategy.
- Assemble pertinent data, records and other evidence to support written investigative reports
- Partner with management to resolve employee relation issues; provide coaching and counseling to management and staff; collaborate with legal counsel on issues as appropriate.
- Ad hoc responsibilities as needed

**Your Life and Career at SFA**:

- Be a part of a team of disruptors focused on stores and redefining the luxury experience.
- Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
- A culture that promotes a healthy, fulfilling work/life balance
- Benefits package for all eligible full-time Associates (including medical, vision and dental)
- An amazing Associate discount

***_SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used._**

**Salary and Other Compensation**:

- SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used._