Regulatory Expert

**Job Title**: Regulatory Expert

**Reports To**: President

**Effective Date**: Summer 2025

**About Us**

ICC Compliance Center was founded in 1987 with one principal in mind - to help our clients comply with dangerous goods regulations, whether they are handling, shipping or transporting dangerous goods by air, ground or sea. Over the years, we have become a leader in providing supplies and services to dangerous goods shippers throughout North America and around the world.

ICC Compliance Center is a leader in compliance training and consulting for dangerous goods. We have complete dangerous goods hazard communication programs that will help industry comply with regulations. When using our products and services our clients are employing the expertise of chemists, engineers and training specialists who monitor regulatory changes and can help clarify compliance needs.

**Job Summary**

The Regulatory Expert provides dangerous goods regulatory expertise to clients and staff through numerous mechanisms such as bricks-and-mortar and web-based training. This is done by delivering dangerous goods training to an adult audience and providing technical guidance to clients. In addition, the Regulatory Expert will supply technical recommendations to Business Development Managers and provide consultative and training design support regarding program and product development. This position will also be expected to perform facility/plant audits and provide related compliance reports for clients and supply translation assistance pertaining to technical manuals and published media as applicable. The Regulatory Expert will coordinate and facilitate with the help of the repacking support all repacking jobs as needed. Specific duties are listed below.

**Duties and Responsibilities**
- Provide regulatory training pertaining to all modes of dangerous goods shipping and work place hazards;
- Develop training courses, materials and regulatory publications;
- Participate in trade association meetings to maintain the company’s high profile status in industry;
- Provide regulatory support for development of regulatory software products;
- Offer internal training to improve other departments’ understanding of regulatory;
- Answer helpdesk calls for clients;
- Transfer client contact information from client calls to CRM software to cultivate possible sales opportunities;
- Suggest improvements regarding new and current products/services;
- Participate in meetings and attend offsite industry meetings/seminars;
- Maintain a good understanding of products/services;
- Occasionally assist other departments with daily functions and special projects;
- Create articles or blogs on a monthly basis;
- Provide regulatory services to meet WHMIS, OSHA, 49CFR, TDG, IATA, IMDG, GHS and/or other regulations as applicable;
- Speak with clients regarding repacking needs;
- Speak to inspectors during audits as needed;
- Ensure company training materials (WHMIS, TDG, IATA and IMDG) are current at all times

**Qualifications**
- Proficient in Microsoft Windows, Microsoft Office and CRM software;
- Comprehensive knowledge of WHMIS, OSHA/ANSI, 49CFR, TDG, IATA, IMDG, EU CLP, GHS, CCCR, CPSC and/or other regulations as applicable;
- Excellent written and oral English communication skills;
- Ability to effectively deliver classroom presentations to an adult audience;
- Outstanding interpersonal skills;
- Ability to focus efforts in the best interest of clients;
- Capacity to adapt positively to evolving situations;
- Aptitude to analyze and solve problems;
- Ability to work unsupervised or in a team environment;
- University or college graduate in sciences, chemistry or engineering, and adult education an asset.

**Travel**
- Occasional overnight travel will be required;
- Occasional evening and/or weekend work is required Infrequently.

ICC Compliance Center is an equal opportunity employer. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise of any accommodations that are required. Any information received relating to accommodations will be treated as confidential.