Business Insights Manager

**Position Summary**

Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung.

As a part of the Samsung Vancouver Analytics team, the Business Insights Manager will help our B2B internal stakeholders solve some their most urgent business problems. You will work with a range of experts at Samsung, from Data Engineers, Data Scientists to Engineers, Designers and Management. There are predominantly three areas of B2B data: Sales and Marketing data, Product and Solutions data, and Quality data. You will help analyze the data, find hidden trends, generate actionable insights that can help the B2B Samsung global business make lasting improvements to their performance and realize their most important goals.

If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada, then please keep reading

What We Offer:

- Hybrid work
- Competitive Salary
- RRSP Matching
- Employer Paid Flexible Health Coverage (from day one)
- Employee Purchase Program - discounts
- Professional Development Opportunities
- Free onsite gym, showers and bike storage room
- Employee Referral Program - we want great talent like you

**Role and Responsibilities**
- Review data, dashboards and reports in order to identify business insights, and communicate specific recommendations via reports for different Samsung product or software service at Samsung
- Synthesize complex information into clear takeaways and recommendations using both qualitative and quantitative methods
- Gather and analyze information, formulate and test hypotheses, and develop and present trends and results to stakeholders, including, executives and managers
- Work with Data Analysts, BI Engineers and Data Scientists where needed to dig deeper and find patterns that will support your conclusions
- Work effectively with diverse teams to come up with the best solution and move people and organizations to act
- Connect and communicate regularly with customers and coworkers to research and explore real product and software service problems, build strong relationships, and amplify voices as we work towards building the most effective and user-friendly internal Analytics platform

**Skills and Qualifications**
- Proven track record of analyzing data and trends to generate actionable insights for the business - both in terms quantity and quality - and make recommendations to executives and management
- You have 8+ years of SaaS or enterprise software experience, with preferably 3+ years in the Business Consulting space (Gartner, Forrester, Boston Consulting, McKinsey, etc.)
- Working knowledge of business intelligence/reporting tools with related experience analyzing data as well as writing queries and reports in Tableau
- Relevant experience as a management consultant within an earlier stage company; familiarity with the start-up style, culture and pace would be an asset
- Ability to establish and manage relationships across Executives, Sales, Engineering, and Product Managers
- You are a data thinker who loves to solve real data problems and likes to get into the thick of it to be able to make decisions on their own
- Ability to build trust with coworkers by understanding their needs, goals, and what makes them successful
- Experience with the data technology, such as, Tableau and SQL is an asset
- Ability to effectively communicate to, present to, influence and navigate all levels within an organization
- Outstanding listening and writing skills, and a keen ability to translate complex concepts into simple, persuasive language
- Team player with excellent collaboration skills to build relationships across the company with both ours as well as our customers
- Self-motivated, dependable, and dedicated

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