Level 2 Underwriter

**About Pacific Blue Cross**

Pacific Blue Cross (PBC) has been British Columbia's leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.

We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us.

**Perks**
- Work-life balance with flexible working hours of 7 hours per day, Monday to Friday (i.e., 35 hours per week).
- Paid vacation starts at 3 weeks per year, and increases with years of service.
- Hybrid work environment (i.e., a combination of work from office and work from home days).
- Generous benefits, including extended health, dental, and life insurance; these benefit premiums are 100% paid by PBC.
- Company pension contributions after 1 year of service.
- Education allowance up to $1,000 per calendar year.
- Onsite gym, cafeteria, and access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program

**About the Position**
- We are searching for one permanent Level 2 Underwriter to join our Underwriting team.
- This position is unionized and part of the CUPE 1816 Bargaining Unit. This position is paid at hourly rates and receives wage increases in accordance with the Collective Agreement. The wage for this position is: $5,725 - $6,650 per month.

**Job Summary**

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Under the broad managerial direction of the _Assistant Manager, Underwriting_ reviews new business opportunities, renewal requests and contract amendments for potential and existing brokerage and major clients who fit within established Level 2 parameters for group, premium size and underwriting method such as fully insured, Administrative Services Only and refund accounting; assesses eligibility and risk based on multiple underwriting considerations, identifies declines, calculates rates and prepares proposal and renewal package documentation; participates in inter-departmental quote rate review processes; reviews New Group Set Up packages; prepares customized reports for brokerage and major clients and identifies underwriting options for containing client costs; pursues creative solutions that balance client needs against PBC’s ability to deliver on commitments; as a member of the Underwriting Team, identifies opportunities to improve underwriting processes and tools, and provides input and recommendations to enhance efficiency, effectiveness, and customer service.

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**Job Duties**

**_Customer, Client, and Member Service: Prospective New Clients_**

1. As a member of the Underwriting team, reviews new business opportunities, potential brokerage, and major account clients who fit within established Level 2 parameters for group, premium size, and underwriting method such as fully insured, Administrative Services Only in arrear and budgeted and refund accounting by:

- analyzing Requests to Quote to assess eligibility and degree of risk including reviewing the industry type, years in business, existing benefits, family content, occupations to be covered, dates of hire, location, salary levels, participation, age distribution, benefit levels, classing criteria, non-standard ownership, collective agreement impacts if in a unionized environment, and other risk factors.
- identifying factors which result in decline of opportunities to quote.
- assessing incumbent carrier experience and adjusting premiums and claims when necessary.
- calculating rates for benefits based on results of analysis using department tools and determining applicable charges.
- conducting peer reviews for quotes within established authority limits.
- submitting quotes for review, advising, and approval to Blue Cross Life in accordance with established parameters.
- consulting with Group Business to explore alterations in plan design to accommodate group situations while still remaining competitive.
- participating in inter-departmental quote rate review process for new business opportunities involving large complex groups and high-risk impacts.
- responding to general inquiries related to PBC guidelines, questionnaires, benefits inquiries, etc.
- generating and distributing of the final proposal document to Group Business, according to established service level objectives or deadline requested by Client, Broker, or Group Business.
- attending case related internal meetings as needed to support Group Business.

2. Reviews new group set up packages by:

- assessing impact of any changes occurring in group risk assessment factors since the original quote was made.
- re-calculating