Financial Services Manager

6 days ago

Orillia, Canada Jim Wilson Chevrolet Buick GMC Full time

DUTIES
- Greet customers and visitors in a professional, friendly and effective manner, answer queries and provide information
- Review sales agreement with the customer to ensure vehicle, options and prices are correct
- Provide customers with thorough explanation of aftermarket products and extended warranties
- Complete paperwork necessary for vehicle sales and leases in a timely and efficient manner
- Ensure documentation is correct i.e., title, lien information, taxes etc. Forward to Accounting Department for processing
- Perform lien check on all trade-ins and confirm payout/lien amount with financial institution and buyout terms
- Provide customers with complete explanation of manufacturer and dealership service procedures and policies
- Other duties as required
- Develop relationships with the financial institutions, manufacturers; sources and manage alternative/competitive interest rates and finance programs.
- Processes finance and lease deals accurately and fairly through financial sources to secure approval
- Convert cash deals to finance and/or as appropriate
- Process all federal, provincial, and corporate paperwork related to vehicle transactions
- Comply with all federal and provincial regulations for new and used vehicles and Accounting Department procedures
- Maintain insurance files
- Liaise and build relationships with internal staff, Sales Department and Accounting
- Ensure collection of all finance and insurance fees

**REQUIREMENTS**:

- Post-secondary education or College courses
- Automotive dealership Sales and Business Office experience
- Competitive/commissioned sales experience
- Solid understanding of automotive terminology
- Very strong communication and business skills
- Proven problem-solving expertise
- Excellent organization and multi-tasking abilities
- Good visual acuity and demonstrated observational skills
- Knowledge of various software - Word, Excel, CRM, One-Eighty, Dealer Management Systems programs and CDK
- Valid G driver’s license, Driver’s abstract and OMVIC License
- Able to maintain filing systems and database
- Superior telephone manners and strong interpersonal skills
- Strong customer service orientation

**Job Types**: Full-time, Permanent

**Salary**: From $30.00 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift

Work Location: In person

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