Grocery Manager

**Buy Low Discount** has an opening for a **Grocery Manager** for our store located in **Nanaimo, BC.** This is a full-time role which reports to the Store Manager.

Department Managers lead the team in their department to provide excellent customer service in our busy grocery store.

We are looking for a strong leader who has a passion for fresh food and who can efficiently oversee the daily operations of the Grocery Department in terms of staffing, sales, customer service, merchandising, and product quality.

**Job Duties and Responsibilities**:

- Work within established rules and guidelines for the Grocery Department regarding Inventory, Invoicing, Ordering, Receiving, Pricing, Staffing and Training, etc.
- Efficiently stock and display product in a neat and appealing manner
- Responsible for ensuring accuracy of department signage with regards to pricing
- Ensure proper set up of counters, racks, tables, coolers and backroom areas
- Responsible for key-holding, store safe and store alarm
- Creation of weekly department work schedules
- Monitor staff performance and participate in coaching meetings
- Manage and motivate the team to increase sales, meet targets and exceed budgeted goals, while ensuring operational efficiency
- Maximize sales and gross profit through effective and creative merchandising
- Assist with maintaining store staffing levels to meet the needs of our customers, while operating within budgeted wage costs
- Maintain department inventory by placing product orders regularly while adhering to departmental budgets
- Handle customer inquiries, requests & complaints in a prompt, polite & effective manner
- Operate and sanitize all equipment in a safe and proper manner
- Provide a safe and clean store environment to protect both staff and customers
- Comply with the Company’s established Health and Safety and Food Safety policies and ensure that staff members are also adhering to these policies
- Liaise with the store manager, department heads and staff to address any concerns, discuss upcoming ads or promotions, cross merchandising, etc

To perform other duties and tasks assigned or required as consistent with the nature and scope of the position

**Skills and Qualifications**:

- Previous retail grocery experience, preferably at a supervisory level
- Complete understanding of cash register operation and cash up procedures
- Above average communication, interpersonal & conflict resolution skills
- Demonstrated ability to build a positive, cohesive team within the store
- Ability to work well in a fast paced environment
- Superb customer service skills with a desire to provide a great shopping experience
- Willingness to work a variety of shifts, including: Mornings, Afternoons, Evenings & Weekends
- Proven track record as a self-starter; dedicated and goal orientated
- Ability to ensure compliance of established company policies
- Excellent command of the English language both verbal and written

**Work conditions and physical requirements**:

- Walking and standing for extended periods including bending, twisting, crouching and kneeling at times
- Must be able to be on your feet for up to an entire 8-hour shift
- Ability to perform physically demanding, repetitive physical tasks for extended periods of time
- Job requires manual dexterity, attention to detail and hand-eye co-ordination

**Our commitment to you**:

- Competitive wages with starting rates based on experience
- Yearly bonus incentives
- Room for advancement - all new opportunities posted internally first
- Company matched RRSP Program
- Comprehensive benefits package including Dental, Extended Health, Vision, Life & Disability

If you feel that you possess the knowledge, skills and abilities mentioned above then we would love to hear from you

**How to apply**:

- Please include a cover letter including your wage expectations

We are an equal opportunity employer and as such we strive to foster a workplace where individual differences are recognized, appreciated and respected.




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Pay: From $21.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care

Work Location: In person