Food & Beverage Supervisor

**About Us**:
SilverBirch Hotels & Resorts is one of Canada’s leading hotel management companies and manages a large portfolio of full-service, focused service, and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott and Hilton.

**Position Title**: Food & Beverage Supervisor

**Department**: Food & Beverage

**Location**: Halifax Downtown, NS

**Reports To**: Food & Beverage Services Manager

**General Overview**:
**Key Responsibilities**:
**Provide on-shift leadership and supervision to front-of-house F&B staff.**

**Lead by example to foster a positive and professional work environment.**

**Assist with onboarding, training, coaching, and performance development.**

**Ensure smooth day-to-day operations of restaurant, lounge, and banquet outlets.**

**Assist with scheduling, shift assignments, inventory, and daily opening/closing duties.**

**Maintain superior cleanliness and organization across F&B service areas.**

**Greet and interact with guests in a warm, professional manner.**

**Resolve service issues promptly and effectively, escalating when needed.**

**Ensure food and beverage quality and service exceed guest expectations.**

**Adhere to hotel policies, brand standards, food safety, and liquor service regulations.**

**Support internal reporting including payroll inputs, billing accuracy, and month-end tasks.**

**Maintain security of guest information, keys, and company property.**

**Liaise with kitchen and conference teams to ensure service standards are upheld.**

**Support banquet event execution and guest satisfaction in coordination with other departments.**

**Participate in departmental meetings and hotel initiatives.**

**Assist with menu feedback and promotional planning.**

**Other related tasks and projects as assigned.**

**This Role Requires Someone Who Is**:
**Warm, professional, and committed to service excellence.**

**Able to guide and support a diverse team with clarity and fairness.**

**Skilled at juggling multiple responsibilities under pressure.**

**Willing to work varied shifts including evenings, weekends, and holidays.**

**Dependable, punctual, and invested in team success.**

**Other Abilities, Skills and Competencies**:
**Minimum 2 years of Food & Beverage experience, preferably in a supervisory role.**

**Strong interpersonal, communication, and leadership skills.**

**Experience working in a unionized environment is an asset.**

**Knowledge of wine service and POS systems is preferred.**

**Responsible Beverage Service certification required (or willingness to obtain).**

**Hospitality diploma or related education is an asset.**

**Experience with Canva or similar design tools is considered an asset for this role.**

**Working Conditions**:
**Ability to stand and walk for extended periods and lift up to 50 lbs.**

**Fast-paced environment that may require bending, kneeling, and multi-tasking.**

**Schedule varies based on business needs, including evenings, weekends, and holidays.**

**Additional Information**:
Shifts: Flexibility to work various shifts including mornings, evenings, weekends and holidays.

Start Date: September 2025
- Notice to potential job applicants:_

Expected hours: 30 - 40 per week

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site gym
- RRSP match
- Vision care
- Wellness program

Application question(s):

- Outline what days and shifts you will be available to work every week.

**Experience**:

- Food & Beverage/restaurant: 2 years (preferred)

Licence/Certification:

- Serve Right (preferred)

Work Location: In person