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**About Us**:
SilverBirch Hotels & Resorts is one of Canada’s leading hotel management companies and manages a large portfolio of full-service, focused service, and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott and Hilton.
**Position Title**: Food & Beverage Supervisor
**Department**: Food & Beverage
**Location**: Halifax Downtown, NS
**Reports To**: Food & Beverage Services Manager
**General Overview**:
**Key Responsibilities**:
**Provide on-shift leadership and supervision to front-of-house F&B staff.**
**Lead by example to foster a positive and professional work environment.**
**Assist with onboarding, training, coaching, and performance development.**
**Ensure smooth day-to-day operations of restaurant, lounge, and banquet outlets.**
**Assist with scheduling, shift assignments, inventory, and daily opening/closing duties.**
**Maintain superior cleanliness and organization across F&B service areas.**
**Greet and interact with guests in a warm, professional manner.**
**Resolve service issues promptly and effectively, escalating when needed.**
**Ensure food and beverage quality and service exceed guest expectations.**
**Adhere to hotel policies, brand standards, food safety, and liquor service regulations.**
**Support internal reporting including payroll inputs, billing accuracy, and month-end tasks.**
**Maintain security of guest information, keys, and company property.**
**Liaise with kitchen and conference teams to ensure service standards are upheld.**
**Support banquet event execution and guest satisfaction in coordination with other departments.**
**Participate in departmental meetings and hotel initiatives.**
**Assist with menu feedback and promotional planning.**
**Other related tasks and projects as assigned.**
**This Role Requires Someone Who Is**:
**Warm, professional, and committed to service excellence.**
**Able to guide and support a diverse team with clarity and fairness.**
**Skilled at juggling multiple responsibilities under pressure.**
**Willing to work varied shifts including evenings, weekends, and holidays.**
**Dependable, punctual, and invested in team success.**
**Other Abilities, Skills and Competencies**:
**Minimum 2 years of Food & Beverage experience, preferably in a supervisory role.**
**Strong interpersonal, communication, and leadership skills.**
**Experience working in a unionized environment is an asset.**
**Knowledge of wine service and POS systems is preferred.**
**Responsible Beverage Service certification required (or willingness to obtain).**
**Hospitality diploma or related education is an asset.**
**Experience with Canva or similar design tools is considered an asset for this role.**
**Working Conditions**:
**Ability to stand and walk for extended periods and lift up to 50 lbs.**
**Fast-paced environment that may require bending, kneeling, and multi-tasking.**
**Schedule varies based on business needs, including evenings, weekends, and holidays.**
**Additional Information**:
Shifts: Flexibility to work various shifts including mornings, evenings, weekends and holidays.
Start Date: September 2025
- Notice to potential job applicants:_
Expected hours: 30 - 40 per week
**Benefits**:
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site gym
- RRSP match
- Vision care
- Wellness program
Application question(s):
- Outline what days and shifts you will be available to work every week.
**Experience**:
- Food & Beverage/restaurant: 2 years (preferred)
Licence/Certification:
- Serve Right (preferred)
Work Location: In person
