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Customer Service Representative

3 weeks ago

St Catharines, Canada Patene Building Supplies Ltd Full time

Patene Building Supplies Ltd. is a distributor of drywall, steel framing components, insulation, acoustic ceilings, shingles, masonry and other building materials for the residential and commercial construction industries. We have thirteen (13) branch locations throughout Ontario & Manitoba to serve our contractor, builder and retail customers.

We are currently seeking a career-minded individual for the position of **Inside Sales Representative **for our **St. Catharines **branch.

**Key Responsibilities**:

- Establish and maintain a high level of customer satisfaction and strong rapport with customers
- Prepare quotations, bids, and estimates for customers
- Receive and process customer orders and respond to order inquiries
- Provide pricing, product availability and schedule information
- Suggest alternate products to meet customer needs and create awareness of new products
- Work closely with the outside sales team

**Qualifications**:

- 1-2 years inside sales experience with a successful track record in a customer service and/or related field preferred
- Strong analytical, organizational and problem solving skills
- Detailed oriented with high level of accuracy
- Excellent communication, customer service and computer skills

This position offers competitive wages, health, dental, life insurance and an RRSP plan upon completion of the applicable waiting periods.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person