Manager, Investment Operations

ABOUT UPP

UPP is the first pension plan of its kind in Ontario’s university sector, proudly serving over 39,000 members across four universities and 12 affiliate organizations. Our purpose is to bring greater retirement peace of mind to the university sector by investing with integrity and serving members with care. As a sector-wide plan designed for growth, our doors are open to all Ontario universities.

Together, we’re a team of progressive thinkers and agile doers operating within a fast-paced culture of collaboration and respect. We believe in bringing smart and capable people together to create, solve and grow with a clear shared vision and values of integrity, inclusivity, ingenuity, and impact.

Our culture is intentionally welcoming and purposefully rooted in equity, diversity, inclusion, and reconciliation (EDIR). We believe diverse teams, perspectives, and lived experiences contribute to better decisions and a better workplace.

As a long-term investor, we recognize that environmental, social and governance (“ESG”) factors support risk management and value creation. As stated in our Responsible Investing Policy, we are committed to incorporating ESG considerations into our investment management activities and we collaborate with other industry participants in the promotion of a sustainable economy and society.

Join us in building a bright future for our members, our organization, and each other.

The Manager, Investment Operations, is responsible for the day-to-day oversight of investment transactions, investment accounting, and monitoring of the Plan’s portfolio. These responsibilities include, but are not limited to, the timely delivery and monitoring of investment, accurate recording of investment expenses and distributions, review of valuation and prices at the custodians, investment reporting, and reconciling and resolving accounting entries. The role requires strong experience in private markets with the incumbent expected to have ongoing interactions with external portfolio managers and various service providers.

UPP has adopted a Hybrid Work Model which allows staff the flexibility to work remotely with the opportunity to work in person at the office 2 days a week. Our office is located in downtown Toronto.

**SPECIFIC ACCOUNTABILITIES**:
Investment Reporting
- Review detailed reports on private investment portfolios and valuations, demonstrating a deep understanding of private markets dynamics.
- Conduct thorough reviews of month-end review packages of private investments and other accounts, integrating controls into review processes, to ensure accuracy, consistency and compliance with accounting policies and procedures.
- Collaborate with fund administrator and service provider to address any discrepancies promptly.
- Supervise the preparation of weekly and quarterly private outstanding commitments tracking and forecasts.
- Lead the team to utilize technology and systems to design/optimize reports that can be assembled and distributed efficiently.
- Collaborative with Corporate Finance to ensure investment accounting data is successfully reflected on the financial statements and notes.
- Facilitate ad hoc reporting requests from internal stakeholders, senior management, and investment teams
- Interact with various external professionals and service providers including auditors and consultants that require customized investment information.

Investment Operations
- Maintain an ongoing collaborative working relationship with fund administrator and service providers to ensure timely recording of transactions.
- Provide hands-on oversight of daily financial transactions, ensure timely and accurate processing.
- Monitor investment-related activities, such as capital calls, distributions and investment entries.
- Assist in the onboarding and integration of external university pension plans into the UPP investment operations and portfolio structure.
- Assist in the onboarding of new external managers including opening new accounts at the custodian.
- Manage and assist with the deal closing process from an operational perspective to ensure timely and accurate funding for deal close.
- Manage business relations with various internal business partners such as Investment Team, Corporate Finance to ensure collaborative partnership.
- Assist in audits and respond to inquiries from auditors.

Team Management
- Lead a team on private investment operations, providing guidance, mentorship, and performance evaluation.
- Allocate responsibilities effectively, ensuring efficient workflow and adherence to deadlines.
- Foster a collaborative, inclusive and growth-oriented work environment.

Controls
- Recommend operational efficiency improvements where possible.
- Perform appropriate reviews to ensure the data used for reports is accurate.
- Implement controls to ensure data integrity and satisfy audit requirements.
- Ensure all external managers meet their reporting requirements.
- Ensure polic