Web & Marketing Coordinator

Boshart Industries is based in Milverton, Ontario, (which is located 40 minutes West of Kitchener) with an impressive legacy of over 69 years as a Master Distributor in the plumbing and water well industry as well as a complimentary secondary business in Manufacturing. Our unwavering dedication lies in cultivating excellence among our employees. We achieve this by fostering a secure, enjoyable, and inclusive work environment, where achievements, milestones, and successes are regularly recognized and celebrated.

At Boshart Industries, we are committed to both the personal and professional development of our employees. By combining our extensive experience with a steadfast commitment to creating an empowering workplace, we continue to thrive as an industry leader.

Learn more about Boshart Industries. Click the link below

JOB SUMMARY:
DUTIES and RESPONSIBLITIES

Duties include, but not limited to, as follows:
Web Design
- Support Marketing department with special campaign launches, including creation of new landing pages, new product mini sites, and more
- Liaise with web host company for any technical glitches, required plugin updates, and more
- Develop, strategize, and execute new website technologies, plugins, layouts, and more as company continues to grow and customer needs develop
- Maintaining all files with Boshart’s Literature Library; working with R&D to update new files and strategize best practices for layout and information access
- Lead project on educational resource cross-pollination across all Boshart websites
- Manage all website sign-up forms and direct inquiries as needed

PIM Management
- Regularly update product data information in Boshart’s PIM (Akeneo)
- Manage the data synchronization between PIM and website, catalog (InDesign)
- If necessary, lead PIM integration and/or merge with Boshart’s ERP system (Microsoft D365)

Catalogs & Print Materials
- Responsible for tracking catalog inventory, sourcing best vendor, assembling new print file, sending to print when necessary
- Working with Customer Service and R&D in order to update catalog as needed
- Assist Marketing Department with ordering & stock of other promotional products as needed

Customer Portal
- Lead Customer Portal overall strategy and maintenance
- Manage customer & sales rep access to Boshart customer portal
- Troubleshoot user errors and account setup issues
- Work with Business Systems team to test new features and implement

Graphic Design
- Work within InDesign to update Boshart’s product catalog and to update categories as needed
- Assist HR department with Boshart biweekly newsletter (as needed)
- Update company internal TVs with latest company announcements and updates
- Provide relief to Marketing department for additional graphic design work when needed
- Design & implement downloadable marketing materials in efforts to collect user data

Marketing
- Assist with all common Marketing duties (photo shoots, video shoots, trade show booth packing, etc.

Work in compliance with the Occupational Health and Safety Act, WHMIS, applicable legislation, regulations, statutes, and departmental policies/procedures/practices and operational guidelines.

Perform other related duties, as assigned, that are following job responsibilities and/or necessary departmental or corporate objectives.

CORE COMPETENCIES
Prerequisites
- Complete comfort with Wordpress and Squarespace websites with demonstrable history of managing websites built on these
- Technical knowledge in Plumbing, Water Well, Irrigation, Industrial, or Wholesale industries is an asset (otherwise will be trained on the job)
- Familiarity with the Adobe Creative Suite, primarily: InDesign, Illustrator, Photoshop, Premiere Pro
- College diploma in a related field.
- Proven experience in content creation and project management.
- Familiarity with social media analytics tools (e.g., Google Analytics), trends and platforms.
- Experienced with Microsoft Office programs.

Behavioral Competencies
- Accurately maintains information, ensuring regulatory and organizational compliance.
- Cultivates relationships and manages tasks to meet deadlines.
- Follows procedures with attention to detail and suggests improvements.
- Fosters a supportive environment through teamwork, respect, and communication.
- Takes personal responsibility and strives for continuous improvement.
- Maintains a positive outlook and embraces innovation.
- Ensures safety by working carefully to prevent injuries to self or others.

Boshart Industries is an equal opportunity employer and value diversity at our company. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.