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Barista/customer Service

2 weeks ago

Halton Hills, Canada Second Cup - Premium Outlets Full time

**We’re looking for our next great Barista at our Second Cup Café - Toronto Premium Outlets located at Trafalgar & 401 in Halton Hills**

Does the idea of working with an iconic Canadian brand excite you? Do you have a passion for enriching the customer experience? Is your Second Cup just as exciting as your first?

Then Second Cup Café has an exciting opportunity to join our team We’re seeking an amazing **Barista **who lives our company values - _Integrity, Kindness, Gusto _and has experience in uplifting our guests and people everyday

**YOU WILL**:

- Create unforgettable beverages including espresso-based drinks
- Seek every opportunity to enhance the guest experience with every interaction and provide consistent and individualized guest attention.
- Demonstrate passion for the Second Cup brand and have knowledge of our products
- Keep café facilities clean and well maintained (dine-in area, restrooms, back of house)
- Restock product such as beans, cups and condiment stand.
- Complete sale with guests, using cash, debit/credit and Mobile App.
- Follow business procedures for handling voids and cash handling mistakes
- Maintain coffee and food freshness standards while also controlling waste.
- Encourage guests to upload Mobile App and discuss the benefits associated with it.
- Adhere to dress code and always be punctual and ready for your shift

**YOU BRING TO THE ROLE**:

- Excellent guest service skills
- You have integrity, show kindness with each interaction and do it with GUSTO
- Commitment to delivering superior quality-Obsessed with your quality of work and go above and beyond every day; you truly care about people and consider our guests in everything you do
- Coffee passion An ambassador for our brand - takes great pride in what you do
- Team and community mindset
- Focus on common goals; support and respect others and values relationships
- Authenticity
- Honest, fair and act with integrity; treat each person as if they are the most important person in the room; collaborative and communicative

**Also know that in this active & exciting role you will be**:

- Standing for extended periods of time
- Some lifting is required along with some bending, reaching and turning
- Exposure to noise (blenders, espresso machine), heat (steam from espresso machine)

**Job Types**: Full-time, Part-time, Permanent

Pay: From $16.50 per hour

Expected hours: No less than 15 per week

**Benefits**:

- Discounted or free food
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Tips

Application question(s):

- How many hours do you want to work per week?
- What is your availability, in detail (i.e.: Mondays: 8am - 7pm; Tuesdays: 4pm - 9pm etc)
- When would you be able to start working?
- The Toronto Premium Outlets are located in Halton Hills. There is very limited public transportation to the site. Taking a ride share service is not likely economically feasible. How do you plan on getting to and from work?
- Are you only looking for a summer position?

Work Location: In person