Hotel Waiter/waitress

or equivalent experience

**Work Setting**:

- Restaurant
- Urban area
- Hotel, motel, resort

**Tasks**:

- Must be of legal age to mix and serve alcoholic beverages
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Advise on menu selections
- Balance cash and record sales
- Clear and clean tables, trays and chairs
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Serve food and beverages
- Take orders and relay to kitchen and bar staff
- Provide customer service

**Computer and Technology Knowledge**:

- Point of sale system

**Security and Safety**:

- Criminal record check

**Transportation/Travel Information**:

- Own transportation

**Work Conditions and Physical Capabilities**:

- Fast-paced environment
- Standing for extended periods

**Own Tools/Equipment**:

- Uniform

**Personal Suitability**:

- Client focus
- Effective interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player

**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?

**Health benefits**:

- Dental plan
- Health care plan

**Financial benefits**:

- Gratuities

**Long term benefits**:

- Pension plan

**Other benefits**:

- Free parking available