Marketing and Communications Manager

**Ratanak International**
**International Headquarters, Burnaby, British Columbia**
**Marketing and Communications Manager** - _(Permanent Contract, Full-Time) _

Each year in Cambodia, thousands are trafficked and exploited. We are working with Cambodians to restore those robbed of freedom and protect the vulnerable. Would you consider joining us in this freedom movement?

Ratanak International is a Christian organization that works exclusively in Cambodia to assist survivors of human trafficking and exploitation on their road to freedom and restoration. We see a Cambodia where every individual can live in dignity, achieve their full potential and experience the love and hope of Jesus Christ.

We are seeking a skilled, driven, committed and passionate person to work as our Marketing and Communications Manager within our International Headquarters Office in Burnaby, BC. We are looking for someone who desires to use their skills to make a difference and resonates with Ratanak International's vision, mission and values in serving Cambodia.

**Job Purpose**:
Reporting to the Development and Communications Director, the Marketing and Communications Manager will serve as a creative and watchful eye over Ratanak International’s outgoing marketing and communications. This includes helping to draft and execute key strategies and making sure that Ratanak International’s Brand Standards and marketing and communications strategies are being effectively implemented and evaluated on a regular basis. This role is also responsible for creating or managing the creation of Ratanak International’s key marketing content including directly writing and editing copy, creating graphic design elements for various projects, ongoing social media content, basic website upkeep and basic video projects. Ratanak International currently contracts a specialized marketing firm to create some of our digital and print marketing materials such as our quarterly newsletters and various appeal campaigns. This role will be the primary liaison with our contracted marketing firm as well as other various external contractors.

**Primary Objectives**:
1. Ratanak International’s Annual Marketing and Communications Plan is effectively executed, and results are evaluated on a regular basis.

2. Creative, clear and consistent content is crafted to support Ratanak International’s communications needs such as written copy, graphic design elements, video content, social media posts and website updates.

3. The Development and Communications Director is supported in the development of Ratanak International’s Brand Standards and Annual Marketing and Communications Plan.

4. Ratanak International’s mission, vision, values, key messaging and Brand standards are consistently communicated throughout the organization’s variety of public engagement initiatives.

5. Ratanak International’s marketing contractors are effectively managed to produce timely and high-quality communications materials through excellent relationship management, meaningful and relevant content sourcing and highly organized deliverables management.

**Primary Duties and Responsibilities**:
**Communications Management - Ratanak International’s Annual Marketing and Communications Plan is effectively executed and results are evaluated on a regular basis.** _(Primary Objective #1): _
- Manages the day-to-day execution of the Annual Marketing and Communications Plan by ensuring that the annual plan is being implemented effectively and on schedule.
- Keeps consistently informed regarding activity/stories from Ratanak International’s projects and partners through effective coordination with communications staff in the Cambodia Field Office, functioning as the organization’s informational “triage” - advising on appropriate content for promotions, updates, donor appreciation and awareness initiatives.
- Tracks and analyzes results from marketing campaigns to better understand donor behavior and campaign effectiveness in order to make strategic changes as necessary.

**Content Creation Management - Creative, clear and consistent content is crafted to support Ratanak International’s communications needs such as written copy, graphic design elements, video content, social media posts and website updates.** _(Primary Objective #2): _
- Supervises the Digital Marketing Coordinator to ensure timely and on-brand execution of campaigns and communications
- Manages the creation of graphic design elements for various print and digital projects.
- Oversees editing and ensures accuracy of digital and print communications.
- Manages Ratanak International’s social media accounts and calendar:

- Creates regular content for social media channels with compelling and on-brand media and messaging that is security and sensitivity checked.
- Monitors social media channels to ensure any posted dialogue is appropriate and directly responds to external messages.
- Manage basic video projects are created, edited and uploaded