Public Information Releases Agent

2 weeks ago

Toronto, Canada Technical Standards & Safety Authority (TSSA) Full time

**Location**

**City/Town**
Toronto

**Department Name**
Legal

**Description**
**About Us**
Since 1997, the Technical Standards and Safety Authority (TSSA) has delivered public safety services on behalf of the government of Ontario. With headquarters in west Toronto, the TSSA is a self-funded, not-for-profit organization that employs approximately 400 staff across Ontario. The roles within the TSSA are as diverse as the Province we serve. It takes all kinds of people with varied skillsets and backgrounds to meet our organizational goals, but all our employees share a few key traits:

- We are passionate about public safety.
- We are highly skilled, problem-solvers.
- We are collaborators who are invested in the communities we work in.
- We are more than employees; we are serving the greater good.
- We are committed to life-long learning and development.
- We operate with the highest integrity.

We are currently looking for a* Public Information Release Agent on a 4 month contract.*

**The Big Picture - this position in TSSA**

Our Public Information Release Agent serves as the prime point of contact for all request for information. As our Public Information Release Agent, you will work effectively in our team environment to respond to third party requests, in a timely and consistent manner. You will work in collaboration with our facilities management team to exchange information and innovative ideas. This is a 6 month contract opportunity. We are looking for someone with strong inter-personal skills and a positive, supportive and professional attitude.

**So, does this sound like you? If so, this could be your next big opportunity**

**What you will do?**
- Receive, investigate, and respond to all third-party requests, both written and verbal, for request for information which includes:
*
- Determining validity of request
- Searching all media for relevant records (i.e. POSSE, Oracle, onsite paper records storage, SharePoint (ECM)
- Preparing response to third party/customer consistent with Privacy and Access Policy
- Seeking guidance from Legal in relation to information to be redacted
- Log and maintain copies of all requests for future reference

**What do you need to succeed?**
- 2 years of related experience. Tenure with TSSA considered to be an asset.
- High School diploma
- Proficiency in Microsoft Office Suite, Outlook365, as well as comfortable operating basic office equipment
- Proficiency in Oracle an asset
- Excellent verbal and written communication skills
- Customer relations experience
- Ability to plan, organize and prioritize job tasks in order to meet tight deadlines
- Ability to respond effectively and professionally to changes in schedules and priorities
- Ability to ensure consistent attention to detail
- Ability to exercise discretion when dealing with sensitive information

**Inclusion and Equal Opportunity Employment**

**Job Type**: Contract

  • Release of Information Specialist

    4 days ago

    Toronto, Canada St. Michael's Hospital Full time

    Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary...

  • Release of Information Specialist

    4 days ago

    Toronto, Canada St. Michael's Hospital Full time

    Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary...

  • Release Manager

    4 days ago

    Toronto, Canada Shore Consulting Full time

    Company Description Shore is an IT and strategy consulting firm focusing on innovation in the public sector. We deliver services and tools that advance public sector organizations and the services they provide. Shore’s working environment is flexible, collaborative, and down to earth. We work hard and deliver exceptional quality, but don’t take...

  • Apertura Futura: Office Representative

    1 week ago

    Toronto, Canada State Farm Agent Full time

    Future Opening: Office Representative - State Farm Agent Team Member Join to apply for the Future Opening: Office Representative - State Farm Agent Team Member role at State Farm Agent . Position Overview Do you have aspirations to run your own business? If so, you may want to consider working in the office of Steven Bartshe - State Farm Agent. As a member...

  • Release Engineering Manager

    1 week ago

    Toronto, Ontario, Canada Veeva Systems Full time

    Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.At the heart of Veeva are our values: Do the Right Thing, Customer...

  • Public Relations Consultant

    4 days ago

    Toronto, Canada Agnostic Full time

    Agnostic, one of Canada’s fastest-growing full-service communications agencies, is looking for our next Senior Account Executive to join our Consumer team. We’re looking for someone who is excited by fast-paced, insight-driven opportunities with an agency that believes in making time for better thinking. If you are a highly motivated PR professional with...

  • Lead Client Service Agent

    1 week ago

    Toronto, Canada Toronto Humane Society Full time

    **Our Vision**: To be a leader in animal welfare, working for a compassionate society where all animals are respected and valued. **Our Mission**: To Improve the Lives of Animals. Job Summary Reporting to the Clinic Manager, Public Veterinary Services, the Lead Client Service Agent is responsible for providing a competent and professional quality of customer...

  • Release Engineering Manager

    4 weeks ago

    Toronto, Canada Veeva Systems, Inc. Full time

    Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing,...

  • Release Engineering Manager

    4 weeks ago

    Toronto, Canada Veeva Systems, Inc. Full time

    Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer...

  • Release Engineering Manager

    1 week ago

    Toronto, Canada Veeva Systems Full time

    The Role Veeva Vault Safety is a modern individual case safety report (ICSR) management system that supports intake, processing, and submission of adverse events for clinical and post-marketed products.Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of...