Dispatcher/customer Service

4 days ago

Toronto, Canada Classic Towing & Storage Full time

Classic Towing & Storage is currently looking for Dispatcher for Afternoons weekdays and Weekends with some days during the week. New hire must have open availability to work weekend and some days during the week, our operations are 24 hours 365 days a year. We are looking for enthusiastic, level headed, calm, collective person that has knowledge of City (Toronto and Surrounding cities) streets, how to use GPS and tracking systems. Who can supervise and manage up to 30 drivers, give proper and clear directions, be assertive when needed, calm and collective when situations arise, reliable and on-time to shifts.

Duties
- Training with the lead dispatch, call taker and more during the week
- Develop and maintain good communications with drivers and other staff
- Dispatching drivers to calls, providing route information, location and destination information as required.
- Providing front line customer service by keeping clients updated on calls and ETA's
- Manage operational sheets
- Providing daily reports regarding the incidents that arise during the shift

**Skills**:

- Organizational skills
- Strong computer, written and communication, with conflict resolution skills
- Capable of keeping effective time management, with the ability to multi-task and work on multiple projects and at times allied under a strict deadline
- Keeping clear and concise communication with staff and drivers
- Knowledgeable with computer soft ware and two communication devices
- Problem solving and thinking outside the box for further solutions.

**Job Types**: Full-time, Permanent

**Salary**: $35,000.00-$45,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Vision care

Schedule:

- 12 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- On call
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer Service - Direct Contact with Customer: 5 years (required)
- Street Knowledge of the GTA: 3 years (required)
- GTA Dispatching: 1 year (required)
- GPS knowledgeable: 1 year (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (preferred)
- Day Shift (preferred)

Work Location: In person

  • Dispatcher/customer Service

    2 weeks ago

    Toronto, Canada Classic Towing & Storage Full time

    Classic Towing & Storage is currently looking for Dispatcher for Weekends and some days during the week. New hire must have open availability to work weekend and some days during the week, our operations are 24 hours 365 days a year. We are looking for enthusiastic, level headed, calm, collective person that has knowledge of City (Toronto and Surrounding...

  • Customer Service Representative/dispatcher

    2 weeks ago

    Toronto, Canada Classic Towing & Storage Full time

    Classic Towing & Storage is currently looking for Dispatchers for Afternoon and Over night shifts. New hire must have open availability to work weekdays and weekends, our operations are 24 hours 365 days a year. We are looking for enthusiastic, level headed, calm, collective person that has knowledge of City (Toronto and Surrounding cities) streets, how to...

  • Dispatcher/customer Service

    2 weeks ago

    Toronto, Canada Classic Towing & Storage Full time

    Classic Towing & Storage is currently looking for Dispatcher/Call Taker/Front Desk for Daytime/Afternoon (7AM - 11PM) weekdays and weekends. New hire must have open availability to work weekends as our operations are 24 hours 365 days a year. We are looking for enthusiastic, level headed, calm, collective people with great work ethic, that has knowledge of...

  • Service Dispatcher/customer Support

    4 days ago

    Greater Toronto Area, Canada Convergint Technologies Ltd Full time

    Convergint is looking for a team-oriented, results-driven, Service Coordinator, to join our amazing culture in our **Mississauga office.** The Service Coordinator answers, responds to, and meets the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint becomes the...

  • Service Dispatcher Specialist

    2 weeks ago

    toronto, Canada Go Lime Inc. Full time

    About Us:Go Lime is Ontario’s market leader in sustainable residential and commercial solutions. We specialize in energy-efficient plumbing, electrical, solar, and water heating systems — all designed to make home comfort effortless, affordable, and environmentally friendly.With decades of experience and a customer-first approach, we’re revolutionizing...

  • Service Dispatcher Specialist

    5 days ago

    Toronto, Canada Go Lime Inc. Full time

    About Us:Go Lime is Ontario’s market leader in sustainable residential and commercial solutions. We specialize in energy-efficient plumbing, electrical, solar, and water heating systems — all designed to make home comfort effortless, affordable, and environmentally friendly.With decades of experience and a customer-first approach, we’re revolutionizing...

  • Dispatcher - Night Shift

    1 week ago

    Toronto, Canada JP Towing Service & Storage Ltd. Full time

    **Requirements**: - Three 12 hour shifts (7pm-7am) plus one 6 hour shift (7pm-1am or 1am-7am). - Possess a strong geographical knowledge of Toronto and the surrounding cities in order to dispatch calls in a timely manner so etas are reached - Tracking drivers proactively throughout the day using GPS and dispatch tools, and maintaining contact with drivers...

  • Dispatcher - Night Shift

    6 days ago

    Toronto, Canada JP Towing Service & Storage Ltd. Full time

    **Requirements**: - Three 12 hour shifts (7pm-7am) plus one 6 hour shift (7pm-1am or 1am-7am). - Possess a strong geographical knowledge of Toronto and the surrounding cities in order to dispatch calls in a timely manner so etas are reached - Tracking drivers proactively throughout the day using GPS and dispatch tools, and maintaining contact with drivers...

  • Service Dispatcher Specialist

    7 days ago

    Toronto, Ontario, Canada Go Lime Inc. Full time

    About Us:Go Lime is Ontario's market leader in sustainable residential and commercial solutions. We specialize in energy-efficient plumbing, electrical, solar, and water heating systems — all designed to make home comfort effortless, affordable, and environmentally friendly.With decades of experience and a customer-first approach, we're revolutionizing how...

  • Dispatcher

    1 week ago

    Toronto, Canada Provincial Smart Home Services Full time

    **Company Review**: _Provincial Smart Home Services _is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. A HVAC dispatcher is responsible for coordinating and dispatching HVAC (Heating, Ventilation, and Air Conditioning) technicians to...