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Assistant Salon Manager
2 weeks ago
Are you a highly organized, motivated leader with a passion for beauty, team building, and delivering top-tier client service? Glow Makeup + Hair, an inclusive, high-end salon in downtown Toronto, is looking for an **Assistant Salon Manager** to help lead our team and elevate our operations to the next level.
We specialize in working with **all hair types and textures** and are proud to create an inclusive, luxury space where clients feel confident and beautiful. If you're ready to grow your career in a dynamic, creative environment and are excited to contribute to a culture built on hard work, collaboration, and continuous learning — we want to meet you
**Why You'll Love Working at Glow**:
- Join a team of talented, passionate professionals who love what they do
- Be part of a salon that is deeply committed to inclusivity, innovation, and education
- Collaborate with experienced stylists and a supportive leadership team
- Enjoy opportunities for continued education, growth, and advancement
- Get access to employee discounts on services and retail products
**Your Impact:Leadership & Team Support**
- Support and work closely with the Owner and Senior Coordinator to lead daily salon operations
- Act as a role model for professionalism, positivity, and work ethic
- Provide hands-on coaching and mentorship to front desk staff and junior team members
- Help drive a culture of teamwork, accountability, and consistent communication
- Contribute to the recruitment and onboarding of new hires
**Client Experience & Service Excellence**
- Ensure the highest standard of guest service from the moment a client walks in
- Greet guests warmly, manage check-ins and check-outs, and ensure an efficient flow of appointments
- Support staff scheduling, booking accuracy, and manage any daily client service challenges
- Act as a point of contact for escalations or client concerns, always resolving with professionalism
**Operations & Administration**
- Maintain smooth day-to-day operations of the salon floor
- Manage appointment booking, rescheduling, and cancellations across multiple calendars
- Oversee inventory management: place orders, receive shipments, and manage backbar/supply room
- Help maintain the cleanliness and presentation of the salon, ensuring it looks perfect at all times
- Assist with payroll preparation, basic reporting, and staff time-tracking
**Marketing & Content**
- Assist in creating engaging content (Reels, stories, client features) for Instagram and TikTok
- Contribute to newsletters, promotions, and client communications
**What You Bring**:
- 1-2 years of experience in salon coordination, reception, or hospitality management
- Strong organizational and multitasking skills in a fast-paced environment
- Experience managing staff schedules and client service flow
- Comfort using booking software and handling cash and payment terminals
- Knowledge of the hair/beauty industry is a strong asset
- Familiarity with social media marketing and basic content creation
- Passion for guest service, aesthetics, and team collaboration
- Canadian citizen or permanent resident
**How to Apply**:
**Job Types**: Part-time, Permanent
Pay: $18.00-$20.50 per hour
Expected hours: 15 - 30 per week
**Benefits**:
- Store discount
Schedule:
- Evening shift
- Every Weekend
- Monday to Friday
Application question(s):
- Do you have experience with social media and apps such as Canva, cap cut, etc. ?
- Please leave your social media handles here
- Are you able to stand for long periods of time and lift inventory boxes, move shelves, etc.
**Experience**:
- salon: 1 year (preferred)
Work Location: In person
