Manager - Diagnostic Imaging

**Company Bio**
- Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka._
- Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada._

**Job Summary**

The Diagnostic Manager will bring a proven track record of strong leadership and effective change management. In this role, they will oversee departmental staff, patient flow, wait times, budgeting, staffing, and the quality program, while driving continuous quality improvement initiatives aligned with Southlake’s values. Committed to a patient-first philosophy, the Manager will prioritize customer-focused services within the department. We will rely on the Diagnostic Manager to challenge the status quo, set high standards for performance and achievement, and champion Southlake’s quality framework as it applies to the Diagnostic Imaging Department.

**Qualifications**
- Minimum of 5 years recent clinical and/or management experience preferred
- 3-5 years of proven experience demonstrating success in implementing and sustaining process quality improvement initiatives across multiple stakeholders
- Degree in Health Management/Administration or equivalent preferred
- A dynamic, innovative team builder with a track record of operating on the leading edge of clinical and management excellence.
- Registered with the College of Medical Radiation and Imaging Technologists of Ontario (CMRITO) preferred
- Have exceptional people skills, and knows how to bring out the best in the entire department.
- A recognized coach, mentor, and facilitator, who fosters collaboration and will ensure that Diagnostic Imaging services are integrated and aligned with patient needs as well as the needs of health-care providers.
- Previous work history of reliability, dependability, and progressively increasing levels of responsibility
- Demonstrate verbal and written communication skills necessary to effectively disseminate information across the institution.
- Financial and business acumen.
- Foster an environment that promotes teamwork.
- Demonstrate a commitment to professional development.
- Experience with LEAN.
- Knowledge of Accreditation Canada requirements.
- Demonstrate the ability to provide leadership, support, and critical analysis in stressful, complex and emotional situations.
- Bring both strategic and operational insight to service planning and implementation and contribute to goal accomplishment consistent with the vision of the hospital.
- An equivalent combination of education and relevant experience may be considered.

**Closing Statement**

**_ Regular and reliable attendance is an expected requirement of this position._**

At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.

**Primary Responsibilities**
- In collaboration with the Director of laboratory and Diagnostic Imaging, responsible for operational functions in the Diagnostic Imaging department.
- Responsible for all aspects of employee engagement (recruitment, performance management, retention).
- Guide and approve policies.
- Create a safe environment for staff and patients in collaboration with Occupational Health and Safety and IPAC.
- Monitor Diagnostic Imaging metrics.
- Accountable for the Diagnostic Imaging budget.
- Work with the Diagnostic Imaging Leadership team to create the program roadmap.