Satellite Coordinator

**How will you CONTRIBUTE and GROW?**:
The main function and purpose of this position is to support the regional sales team in achieving ALC sales and profitability growth targets as well as to drive compliance and improvement of sales processes and tools. The incumbent will provide support in developing new sales tools and systems. The incumbent will also be responsible for issuing required sales analysis reports (scorecards) and sales pipeline reports (CRM), for price coordination and increases, for the preparation of budget process and the management of contracts and quotes. The incumbent will contribute to the promotion of ALC’s quality and safety objectives.

Prepares sales analysis and sales pipeline reports: Follows the evolution of sales and records information. Uses the appropriate systems to produce detailed sales analysis and reports. Issues monthly scorecard for each Account Executive. Prepares specific sales reports for Account Executives. Interprets reports and makes recommendations. Participates in the annual sales budgeting process in coordination with the sales Manager. Tracks low profit transactions, hit/loss ratios, evolution of sales pipeline.

Determines, reviews and increases prices : Prepares and quarterbacks the implementation of the Price Increase Plan. Organizes communication of price increases to customers. Develops and implements pricing strategies: Contributes to the development, communicates and delivers implementation of pricing strategies, structures, policies and processes that align with ALC Business strategy. Plans price changes, determines implementation steps and supports regional sales teams. Monitors compliance with the pricing processes (price overrides).

Manages contracts and prepares proposals and bids : Ensures follow-up of contracts, updates the list and expiration dates. Produces lists of contracts to Sales Teams highlighting the short-term deadlines and the contracts to re-negotiate (which customers don’t want automatic renewal). Prepares proposals and bids for Account Executives and customers. Gives advice when necessary. Is responsible for following up on commitments toward customers. Evaluates proposal presentation and follow-up delays. Finalizes and writes proposals.

Process compliance and improvement: Monitors compliance of sales teams to ALC sales processes. Supports AE in doing so by training and coaching them on the tools (CRM, myairliquide.ca, etc). Works with his/her team as well as with cross-functional teams to continuously improve the work process. Continuously analyses the functioning of the activity, identifies causes of dysfunction and proposes corrective measures accordingly. Suggests new operating methods at the internal level Contributes to the development of new tools to improve the processes and follows-up on action plans for the sales force. Adheres to, and follows Good Manufacturing Practices (GMP) as it pertains to medical gases, and medical devices within the scope of their role.

**__________**:
**Are you a MATCH?**:

- Diploma: College Diploma in administration or in a related field of specialization
- Training: Quality system (ISO), safety
- Knowledge: ERP (Oracle), Sales Force or other CRM and BI would be an asset), solid knowledge of MS Office (especially Excel and Powerpoint), advanced written and oral communication skills
- 2 years experience in industrial field

**Our Differences make our Performance
**At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.