Transportation Coordinator, Brewster Transportation

2 weeks ago

Banff, Canada Pursuit Collection Full time

What will be your daily pursuit?:
The Transportation Coordinator is part of an efficient and productive team helping manage the day-to-day operations of all aspects of Brewster Transportation Services, including but not limited to Charter, Brewster Express, and Sightseeing.

What will your compensation be?:
The starting wage for this position is $20.50/hour.

When does this adventure begin?:
This adventure begins on August 1st, and is a full-time, year round position.

What perks can you expect?:

- Join an inclusive, global team and make life-long connections.
- Enjoy free access to Pursuit attractions and 50% off for friends.
- Get discounts on hotel stays, dining, and retail.
- Access subsidized mental health and wellness resources.
- Flex time off.
- RRSP matching and Health & Dental benefits after 3 months of work.

What will you do in this job?:- Inputting accurate data into the Brewster Charter system- Accurately price, quote, and bill clients- Producing booking confirmations and follow up with clients including taking payments through a direct POS system.- Coordinating with various departments within Pursuit to maintain Sightseeing, Attractions, and Food and Beverage inventory.- Performing data entry into multiple programs- Maintaining open communication and actively participating in relationship building with the Pursuit Central Reservations team- Communicating with drivers and dispatch in regards to itineraries, timings, and adhering to the House of Services driving law and DOT regulations- Main point of contact for operational inquiries from major travel trade partners- Responsible for the service recovery of travel trade and/or direct guests- Reporting performance measures for the department on a weekly basis at the direction of Transportation manager- Assist in various transportation positions including direct ticket sales, guest loading, guest meet and greets and filing.

What skills and experience do you need for this job?:

- Ability to think quickly and be a problem solver- Customer service background- Excellent communication skills and possesses a friendly approach to others both on the phone, in written format and in person- Proficient in Excel and Microsoft Office- Enjoy troubleshooting and problem solving in an effort to find efficiencies- Organizational skills- Eye for detail- The ability to work independently.- To honour Pursuit commitment to be “Always Honest”

What will your work environment be like?:

- Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
- Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
- Independent. You’ll spend your days in and around our amazing properties.
- Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
- Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required

We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.

EEO:
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

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