Transportation Coordinator, Brewster Transportation
1 week ago
What will be your daily pursuit?:
The Transportation Coordinator is part of an efficient and productive team helping manage the day-to-day operations of all aspects of Brewster Transportation Services, including but not limited to Charter, Brewster Express, and Sightseeing.
What will your compensation be?:
The starting wage for this position is $20.50/hour.
When does this adventure begin?:
This adventure begins on August 1st, and is a full-time, year round position.
What perks can you expect?:
- Join an inclusive, global team and make life-long connections.
- Enjoy free access to Pursuit attractions and 50% off for friends.
- Get discounts on hotel stays, dining, and retail.
- Access subsidized mental health and wellness resources.
- Flex time off.
- RRSP matching and Health & Dental benefits after 3 months of work.
What will you do in this job?:- Inputting accurate data into the Brewster Charter system- Accurately price, quote, and bill clients- Producing booking confirmations and follow up with clients including taking payments through a direct POS system.- Coordinating with various departments within Pursuit to maintain Sightseeing, Attractions, and Food and Beverage inventory.- Performing data entry into multiple programs- Maintaining open communication and actively participating in relationship building with the Pursuit Central Reservations team- Communicating with drivers and dispatch in regards to itineraries, timings, and adhering to the House of Services driving law and DOT regulations- Main point of contact for operational inquiries from major travel trade partners- Responsible for the service recovery of travel trade and/or direct guests- Reporting performance measures for the department on a weekly basis at the direction of Transportation manager- Assist in various transportation positions including direct ticket sales, guest loading, guest meet and greets and filing.
What skills and experience do you need for this job?:
- Ability to think quickly and be a problem solver- Customer service background- Excellent communication skills and possesses a friendly approach to others both on the phone, in written format and in person- Proficient in Excel and Microsoft Office- Enjoy troubleshooting and problem solving in an effort to find efficiencies- Organizational skills- Eye for detail- The ability to work independently.- To honour Pursuit commitment to be “Always Honest”
What will your work environment be like?:
- Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
- Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
- Independent. You’ll spend your days in and around our amazing properties.
- Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
- Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required
We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.
EEO:
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
-
Maintenance Manager, Brewster Transportation
3 days ago
Banff, Canada Pursuit Collection Full timeWhat will be your daily pursuit?: Our Maintenance Manager will provide leadership and coaching that fosters an environment of problem solving, service, teamwork, accuracy and improved business practices; building a culture that attracts and retains superior talent on our team. What perks can you expect?: - Work in a dynamic, culturally diverse team from...
-
Banff, Canada Pursuit Collection Full timeWhat will be your daily pursuit?: Your daily pursuit will involve creating memorable experiences for our guests through upholding exceptional hospitality standards, maintaining current knowledge of local events and offerings, anticipating needs and making personalized recommendations, based on expert knowledge. You will be an integral member of the...
-
Banff, Canada Pursuit Collection Full timeWhat will be your daily pursuit?: Your daily pursuit will involve you playing a pivotal role in our guests’ experience, through handling logístical tasks efficiently and effectively, and maintaining a professional, knowledgeable approach in all interactions. You will be an integral member of the Transportation team, supporting the daily operations of our...
-
Transportation Agent
1 week ago
Banff, Alberta, Canada Pursuit Collection Full timeAt Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation...
-
Banff, Canada Banff Jasper Collection by Pursuit Full timeCompensation: The starting wage for this position is $19.00/hour. What will be your daily pursuit?: Supporting, coaching and inspiring the Sightseeing Host, Pursuit Adventure Centre and Bus Director teams! What perks can you expect?: - Work in a dynamic, culturally diverse team from around the globe - Work experience in an iconic, unforgettable, and...
-
Sightseeing Host, Banff
1 day ago
Banff, Canada Pursuit Collection Full timeWhat will be your daily pursuit?: You daily pursuit will involve delivering an exceptional guest experience through warm, proactive engagement and effective communication, while ensuring smooth operations and logístical coordination. We expect our Host team to maintain a positive, authentic presence, prioritizing guest comfort and safety, and supporting...
-
Maintenance Manager
5 days ago
Banff, Canada Brewster Mountain Lodge Full timeBrewster Mountain Lodge is looking to fill the position of Maintenance Manager in Banff, Alberta. This is a working manager position within the hotel and other properties located in Banff. The Maintenance Manager will be responsible for coordinating and supervising all maintenance activities, ensuring safe work practices are being followed. **Description of...
-
Banff, Canada Pursuit Collection Full timeWhat will be your daily pursuit?: Supervise standards of service and performance of Open Top Touring located within the Brewster Transportation Centre (depot). Leading by example, fostering a positive working environment, ensuring all staff maintain up-to-date knowledge, follow consistent policies and procedures, and ensure each guest receives an...
-
Banff, Canada Pursuitcollection Full timeA hospitality and attractions company in Banff seeks a Guest Experience Supervisor (Seasonal). In this full-time role, you will lead by example, manage service standards, and assist in team development at Brewster Transportation. The ideal candidate has strong customer service skills, is able to work independently, and hold an Alberta Class 4 Driver's...
-
Guest Experience Supervisor
6 days ago
Banff, Canada Pursuitcollection Full timeGuest Experience Supervisor (Seasonal), Open Top Touring page is loaded## Guest Experience Supervisor (Seasonal), Open Top Touringlocations: CAN, AB, Banff, Brewster Transportationtime type: Full timeposted on: Posted Todayjob requisition id: BJC0170At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly...