Assistant Store Leader

6 days ago

Edmonton, Canada Hillberg & Berk Full time

We’re looking for an individual with a strong background in managing operational processes and engaging fully to drive team collaboration and performance. If you have a passion for delivering exceptional customer service, problem solving, promoting brand initiatives and supporting your community through H&B's purpose work, our permanent full-time**,** **Assistant Store Leader position may be the role for you

**At Hillberg & Berk, we offer competitive wages, sales incentives, additional vacation and sick days, health and dental benefits, as well as discounts on our beautiful jewellery You will be empowered to own your career and be a part of a growing, dynamic and evolving company.**

H&B is a customer and employee centric business with ambitious growth plans. We are excited about the future of delighting our customers, innovating our product, growing our business along with our people and empowering women in the process. If you have a learning mindset, would like to pursue growth and development in your career and want to work for a business with an authentic motivation to do good in the communities we serve, a role at H&B might be an exciting change for you

**Are you the right fit?**

We’re looking for someone with a vibrant personality - someone who embraces their authenticity and believes in the empowerment of others and themselves. You work hard towards your goals and set new ones for yourself.

**What can you expect in this role?**

As an Assistant Store Leader, you’ll be responsible for supporting the day-to-day retail store operations and ensure that we are continually providing an experience that surprises and delights our clients. You will provide support to the Store Leader and ensure efficient planning, process coordination and follow
- through ensuring tasks are being executed through clear direction and ensuring client ambassadors understand their role to implement processes. You will work collaboratively with retail leaders in your city to provide support and resources as needed, to ensure a consisent and exceptional client experience. This role balances enhancing our business processes and delighting our client. Your effective communication, listening and coaching skills will support you in sharing client feedback, business trends and recommendations to continually improve processes.

**What do you need to apply?**

You will shine in this role with a minimum of 3-5 years of retail experience, including some process management experience, or a combination of experience and some post secondary or an undergraduate degree. Supervisory experience is not required and would be considered an asset. The ability to work a rotating schedule including evenings, weekends and holidays.
- we'd love to hear how you shine

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