Halifax Family Room Coordinator

Job Title: Ronald McDonald Family Room Coordinator (Halifax)

Reporting to: Senior Director of Programs and Operations

Start Date: July 30th, 2025

Hours: Fulltime (40 hours/week). Generally, 9:30am-5:30pm Monday to Friday. Evenings and weekends are occasionally required.

Ronald McDonald House Charities® Atlantic (RMHC Atlantic) is seeking the energy

and expertise of a full-time Family Room Coordinator at our Halifax location.

About us:
Whether it’s a cup of coffee, a shower, a hot meal, or a load of laundry, our Family

Room is a place for families to relax, refresh, and recharge. At over 2000 sq ft, the

Halifax Family Room includes three overnight sleeping rooms for caregivers with a

child who has been admitted to the IWK Health Centre, kitchen and laundry facilities, a

play area, a wellness room, and a comfortable lounge with TV and Internet access.

Job Summary:
The Family Room Coordinator for RMHC Atlantic is responsible for managing the daily

operations of the Family Room program in the IWK Health Centre, helping to ensure

and facilitate the smooth and caring delivery of our services to Family Room guests.

Responsibilities include, but are not limited to:

- Guest Relations: Greet and welcome guests to the space, and provide tours as

needed.
- Volunteer Management: Work closely with the Volunteer Manager to

schedule, train, and provide ongoing support to a team of dedicated Family

Room volunteers.
- Family Room Management/Operations: Ensure the space remains safe, clean,

and welcoming, manage inventory and supplies, collect and submit data on

Family Room usage, manage the use of the three overnight rooms.
- Home for Dinner Program support: Assist in the coordination and delivery of

meals prepared for families, ensuring inclusivity and food safety.
- Family Services Support: Connect families to resources available through

RMHC Atlantic and the IWK.

The Family Room Coordinator advances the mission of RMHC Atlantic in a manner

consistent with the excellent quality of services, programs and outreach provided to

our community since 1982. In the spirit of teamwork, the Family Room Coordinator

maintains a close rapport with the Family Room volunteers and acts as a liaison

between the Ronald McDonald Family Room, Ronald McDonald House staff, and IWK

staff.

Qualifications:

- University degree or college diploma in a related field
- Ability to work with families of children in times of stress or crisis
- Ability to build and foster relationships with individuals of a variety of ages,

backgrounds and experiences.
- Capable of working effectively with families, staff, volunteers, donors, and

hospital staff (social work, nurses, etc.)
- Experience in volunteer management, training and/or facilitation
- Demonstrated leadership skills
- Ability to work independently and adapt with a dynamic and flexible role
- Passion for the mission of RMHC Atlantic
- Possess the personal characteristics of being warm, outgoing, compassionate,

flexible, assertive, honest, trustworthy, responsible and professional

Working Conditions:
RMHC Atlantic houses families with seriously ill children. All staff must display care

and compassion, and possess emotional maturity, discretion, and be capable of

respecting the dignity and rights of guests, volunteers, and other staff members.

Maintaining confidentiality is of the utmost importance. In fulfilling our mission of

keeping families close and providing a warm, inviting and safe home-like environment,

we are committed to displaying cultural competency and treating all families,

volunteers and staff fairly and respectfully.

Equal Opportunity Workplace Statement:
At RMHC Atlantic, we are dedicated to fostering an inclusive workplace where

diversity is celebrated. We provide equal opportunities for all employees, volunteers,

and applicants, regardless of race, ethnicity, religion, gender identity, or any other

characteristic protected by law. We value the contributions of every individual and

strive to create an environment where everyone feels respected and supported.

To Apply:
We thank all applicants for your interest in RMHC Atlantic; however, only those

Pay: $52,605.00-$61,888.00 per year

**Benefits**:

- Dental care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Wellness program

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2025-06-13
Expected start date: 2025-07-30