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Patient Scheduling Clerk

3 weeks ago

Ottawa, Canada Queensway Carleton Hospital Full time

**General Posting Information**

**POSITION**:

- OR Scheduling Clerk

**DEPARTMENT**:

- Operating Room

**CONDITIONS**:

- Temporary Full-time for approximately twelve (12) months

**HOURS**:

- Approximately 75.0 Bi-weekly Hours

**SHIFTS**:

- Days
- 7.5 hours per shift**WAGE RANGE**:

- Scale Minimum Maximum
- NONU02 $26.87/hr $32.57/hr

**RESPONSIBILITIES**:

- The OR scheduling clerk, schedules and processes surgical booking requests, register patients and schedules necessary pre-operative requirements
- Schedule and coordinates all surgical booking requests, ensuring all information is recorded completely and accurately
- Registers all booked surgery patient's ensuring demographic and insurance information are current
- Schedules ordered pre-operative tests and informs patients of pre-operative instructions
- Liaises with other departments to coordinate necessary equipment and resources to support sugical activity
- Informs patients of their reporting times for their booked surgery and registration instructions
- Creates an urgent list to accomodate time-senstive cases
- Finalizes OR schedules
- Prepare Patient charts
- Communicates any changes to the schedule to appropriate units affected
- Prepares and calculates OR Utilization Stats
- Creates/updates future OR schedules
- Demonstrate QCH values: collaboration, accountability, innovation and respect

**REQUIREMENTS**:

- Grade 12 education
- Successful completion of/certification in medical terminology from a recognized educational institution
- 1 year related experience
- 6 months clerical/data entry experience (or enrolled in a degree/diploma program)
- Strong information technology/systems skills
- Effective interpersonal skills
- Effective coping skills and the ability to perform multiple demands while working in a fast-paced dynamic work environment
- Work under mínimal supervision, work well within a team and be customer focused

**Please note that according to the Ontario Health and Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code.**
- Thank you for your continued interest in Queensway Carleton Hospital. We deeply value and celebrate the principles of equity, diversity, inclusion, and belonging, as they are integral to the enrichment of our work environment. We believe that by fostering an inclusive and diverse community, we can achieve our mission of providing exceptional healthcare services to all individuals with compassion and respect. We encourage applicants from all backgrounds to apply. We welcome those who would contribute to the further diversification of our organization including, but not limited to women, racial or ethnic minorities, First Nations, Inuit, and Métis peoples, persons with Disabilities, and 2SLGBTQI+ communities._