Front Desk Manager

1 week ago

VaudreuilDorion, Canada Holiday Inn Express & Suites , Candlewood Suites- Groupe Robin Full time

**Front Desk Manager - Holiday Inn Express & Suites, Vaudreuil-Dorion (QC)**

Permanent full-time position: 40 hours per week

Must be available days, evenings, nights, and weekends as needed.

**Requirements**:

- 2 to 4 years of experience in a similar role
- Knowledge of the OPERA software (an asset)
- Fluent in both French and English
- Holds a diploma in hospitality management

**Strong roots to innovate and grow**

We are a family-owned business in Quebec for over 50 years, developing large-scale projects as a real estate developer, builder, and manager. Building our properties—and beyond that, our vibrant living environments—and then maintaining and operating them is our modus operandi: hotel industry, retirement homes, commercial and residential rentals.

**As a member of the IHG family**:

- Enjoy continuous learning and career development opportunities.
- Benefit from employee rates at over 6,300 hotels worldwide.
- Earn points and redeem them for free nights or access the exclusive IHG employee catalog.

**Some benefits of joining Groupe Robin**
- Modular group insurance plan to care for you and your family
- Employee assistance program
- Telemedicine: 24/7 virtual access to a doctor and other healthcare specialists
- Physical activity reimbursement program
- Group RRSP with employer contributions
- Employee referral program with bonuses from $500 to $750
- New resident referral program for our retirement homes: $750
- Service recognition program
- Discounts with Groupe Robin’s partner merchants
- Mobile days off to help balance work and personal life
- Unlimited coffee
- Opportunities for growth across all sectors of Groupe Robin
- Preferential rates for stays at all IHG (InterContinental Hotels Group) properties
- Annual recognition week and company events
- Continuous training program

**Being a Front Desk Manager at the Holiday Inn Express & Suites means**:

- Enforcing hotel policies and procedures in accordance with IHG guidelines
- Planning, organizing, directing, controlling, and evaluating daily operations, ensuring service standards are met
- Assisting and supporting the General Manager in developing strategies to meet IHG’s objectives and performance indicators
- Participating in the hiring process, training new employees, work allocation, performance evaluations, and conflict management
- Engaging and motivating the team in daily activities by fostering a positive work environment and good working relationships
- Coordinating hotel maintenance and preventive maintenance in the absence of the General Manager
- Participating in various committees such as the Continuous Improvement Committee and Health & Safety Committee
- Managing room blocks and accounting for all deposits
- Preparing and managing work schedules and administrative tasks in the Emprez software

**Do you see yourself innovating and growing with us?**

Type d'emploi : Temps plein, Permanent

Capacité à faire le trajet ou à déménager:

- Vaudreuil-Dorion, QC J7V 0N3: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Obligatoire)

Lieu du poste : En présentiel

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