Sales Coordinator

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees. If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

Easton’s team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

**About the Hotel**

SpringHill Suites by Marriott has 175 rooms, owned and operated by Easton's Group of Hotels. conveniently located near top attractions in Ontario, including Canada's Wonderland, Vaughan Mills Mall and York University.

**Benefits**
- Health, Vision, and Dental Coverage
- Wellness Days
- Employee Social Events
- On-Site Parking
- Onsite Gym/Pool
- Career Development
- Hotel Discounts at Marriott properties

overview

Performs general clerical and administrative duties to fulfill the needs of the Sales & Catering Department.

What will you be doing?
- Handle all administrative functions of the Hotel sales and catering office. (i.e., contract preparation, filing, faxing, answering phone calls and inquiries, organizing incoming and outgoing mail, completing departmental monthly reports V.I.P. form preparation, showroom coordination, distribution of agreements, managing office supplies, introduction, and regret letter preparation, etc.)
- Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements. Regularly follow up with clients and maintain accurate and updated information.
- Resolve requests and/or complaints to the satisfaction of the guest; inform the supervisor of major problems, complaints, disturbances, or dissatisfied clients. Investigate and respond to crew issues daily.
- Key Delphi operator-assist with reporting, updates merge agreements in Delphi, entering turned down business into Delphi.
- Prepare site information for showrooms, and signs
- Maintain and co-ordinate sales programs and procedures (i.e., create flyers/fact sheets, a company of the month, Wholesale stopover, sports, tour, creative packages, Cookie grams, creative sites, sales kits, creative closet, and outside catering)
- Identify and qualify prospective businesses from both existing and potential client bases for the sales manager to close.
- Assist Sales managers in organizing FAMs and client events. May coordinate outside vendor service’s needs (floral displays, audio/visual, etc.) where appropriate. Regularly follow up to ensure set-up requirements meet client needs.
- Assist in the creation and posting of Social Media, Instagram, Facebook and LinkedIn

QUALIFICATIONS AND REQUIREMENTS
- High School diploma or equivalent plus 1-year experience in a sales office or related field. Some College preferred. Must speak fluent English.
- Strong oral and written communication skills
- Friendly and hospitality-focused
- Attention to detail.
- Planning and organizational abilities
- Computer Skills
- Ability to work under pressure in a fast-paced, stressful environment.

**The** statements above are intended to describe the essential nature and level of work being performed. They are not intended to be ALL the responsibilities or qualifications of the job.