Intermediate Specialist, Academic Advising

**Job Type**:
Employee

**Duration in Months**(for fixed-term jobs):
20

**Job Family**:
Academic Advising

**# of Open Positions**:
1

**Faculty/Service - Department**:
BÉPC Spécialistes et mentorat

**Campus**:
Simard Hall

**Union Affiliation**:
SSUO

**Date Posted**:
April 17, 2025

**Applications must be received**BEFORE**:
April 28, 2025

**Hours per week**:
35

**Salary Grade**:
SSUO Grade 10

**Salary Range**:
$77,637.00 - $98,070.00

About the Faculty of Arts
The oldest and one of the biggest faculties at the University of Ottawa. The Faculty of Arts has evolved to be one of the leading faculties on campus. Now more than ever, the new economy needs thinkers, communicators, and creators. Whether you are interested in the Humanities, Languages and Literatures, or Fine and Performing Arts, the Faculty of Arts offers students an education for today's and tomorrow's workplace The Faculty of Arts is dedicated to creating a diverse, equitable and inclusive environment for everyone.

**Position Purpose**:
Reporting to the Supervisor, Student and Campus Support, creates an outstanding student experience by providing guidance and advice on academic development, such as course and program of study selection, to students to ensure an exceptional student experience and student satisfaction. Plans and executes student interventions as well as give advice to students experiencing difficulties to increase student success and retention rates. Build strategies and programs to increase enrolment and retention rates as well as increasing visibility by promoting the University, programs and the Faculty’s services at various on
- and off
- campus events.

**In this role, your responsibilities will include**:

- ** Assess student needs**:Review student files to ensure that identification, interpretation, analysis, and assessment of student needs support the students’ goals and respect the Faculty’s processes. May consult with colleagues and/or meet with students to further explore their needs.
- ** Establish study plans**:In consultation with students experiencing academic difficulties, develop a study plan which enables the student to improve his/her academic performance, reach his/her academic goals and promotes student retention.
- ** Execute interventions**:Meet with students experiencing academic difficulties to provide guidance by informing them and giving them advice on programs of study, program and course prerequisites, graduation requirements, departments, agencies, institutions and other on
- and off-campus services. When necessary, will refer students to the appropriate services (ex. tutoring services), departments or support tools.
- ** Retention**:Review the student list to identify students experiencing academic difficulties and/or other issues and meet with these students to determine the cause of their difficulties. Provide guidance and advice to these students based on the nature of their identified needs and difficulties and track progress with them to ensure that they persevere and achieve their educational goals. In cooperation with colleagues, proactively develop and participate in the ongoing development of guideline initiatives for student retention. Identify factors and recommend initiatives to improve student retention rate.
- ** Recruitment activities**:Establish trust between the University and the target population by participating in recruitment activities as well as maintaining relationships with other associations. As an ambassador for the University, promote the University of Ottawa as well as its programs and services during commercial fairs and recruitment events.

**What you will bring**:

- Bachelor’s degree in education or a related field
- Experience in the education field or academic advising or a combination of both
- Knowledge of academic programs (ex. regulations, degree requirements, prerequisites and course descriptions) at the high school, college, undergraduate and postgraduate levels
- Experience providing client service
- Experience elaborating strategies and activity plans for students
- Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access), word processing, Windows and Internet
- Experience in mentoring and/or coaching an asset
- Strong communication skills
- Ability to solve problems, make fast decisions and negotiate with students
- Organizational and analytical skills attention to detail and ability to work within tight deadlines
- Listening skills and strong work ethics
- Judgment, independence, diplomacy and discretion
- Bilingual - French and English (spoken and written)

**Key Competencies at uOttawa**:
Here are the required competencies for all or our employees at uOttawa:
**Planning**:Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
**Initiative**:Demonstrate creativity and initiative to suggest improvements and encoura