Retail Lending Officer I

2 weeks ago

Winnipeg, Canada Access Credit Union Full time

End Date: September 3, 2025

**Grow your career with one of Manitoba's Top Employers since 2014.**:
At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

**At Access Credit Union, our values are straightforward**:

- Do good
- Be better
- Own it
- Move forward

The Retail Lending Officer is a member-focused Brand Ambassador who is responsible for all personal credit granting functions, performing analysis to assess loan viability and risk, and make the appropriate recommendations. Using advice -based sales, the Personal Account Manager takes ownership of all the member’s needs promoting the full range of credit union products and services, building member relationships that add value and contribute positively to the credit union’s profitability.

**Lending**
- Identify member needs and sell a full range of credit union products and services, including loans and mortgages, lines of credit, credit cards, etc.
- Communicate to the member all terms and conditions of any credit, product being presented, ensuring that all products sold are consistent with the member’s needs and risk tolerance.

**Relationship Management**
- Operates as the primary contact for assigned members, managing the relationships on behalf of the credit union to ensure the members’ needs are met and the relationship remains profitable.
- Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business.

**Team Work**
- Provide input into the development of and support the achievement of branch sales goals.
- Work collaboratively with other team members to achieve organizational and department objectives.

**Business Development & Community Relations**
- Participate in and contribute to an entrepreneurial environment to seek out new business and referral opportunities that support the branch and organization goals.
- Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business.

**Essential Qualifications**
- Grade 12 diploma
- Diploma/Certificate from a recognized post-secondary institution with focus on business or finance or equivalent
- Understanding and adherence to relevant policies and procedures including but not limited to, the Privacy Act, Anti-Money Laundering, and Terrorist Financing Act, the Credit Union Act and Credit Union Loan Policies
- Previous customer service and/or sales experience
- Ability to identify and willingness to act upon sales and service opportunities
- Strong interpersonal and communication skills, both verbal and written
- Ability to work in fast-paced environment and perform well under pressure
- Ability to prioritize using sound judgment to make timely and effective decisions

**Employee Sub-Type**

Regular

**Starting Salary**

$49,891.92

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