Medical Secretary

**Job Overview**

**Responsibilities**
- Greet patients warmly and manage their check-in and check-out processes.
- Answer phone calls promptly, addressing inquiries and scheduling appointments using phone systems.
- Maintain accurate patient records and manage electronic medical records (EMR) efficiently.
- Assist with administrative tasks, including filing, data entry, and managing correspondence.
- Assist patients in various ways in preparation of being examined by the physician.
- Utilize Telus Health / PSSuite software for patient management and billing processes.
- Ensure the office is organized and welcoming at all times.
- Collaborate with management to ensure seamless patient flow and communication within the office.
- Understand and utilize medical terminology to assist patients effectively.

**Experience**
- Previous experience in a medical / related field office setting is preferred.
- Familiarity with electronic medical records (EMR) systems is highly desirable.
- Proficiency in using Telus Health / PSSuite practice management software is a plus.
- Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- A background in administrative support or as a medical receptionist or will be advantageous.

Join our team as a medical office secretary/ assistant where you can contribute to creating a positive experience for our patients while honing your skills in a supportive environment

Pay: From $21.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Welland, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you willing to work full time hours?

**Education**:

- Secondary School (preferred)

**Experience**:

- work in a medical or related field: 1 year (required)
- Medical office or related field: 1 year (required)

**Language**:

- English fluently (required)

Licence/Certification:

- Driving Licence (required)
- Secondary School Diploma (required)

**Location**:

- Welland, ON (preferred)

Work Location: In person

Application deadline: 2025-07-15
Expected start date: 2025-07-02