Director of Field Services

Job Title: Field Services Director - Utilities - Canada

A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what’s possible?

Southwire Job Description

Job Summary/Objective:
Our Services and Solutions business is a rapidly growing division of Southwire, serving electrical utilities across North America with an advanced portfolio of utility services and smart grid solutions that enhance the reliability and resiliency of the electric grid. This position sits in our cable rejuvenation services business, which utilizes our proven and advancing technology to rehabilitate previously installed underground electrical cables.

The Director, Field Services will lead operations for a geographically dispersed electrical skilled trades workforce. This position provides vision and leadership to front line operations managers, requiring extensive experience in multiple disciplines such as project management, passion for building teams, empowering others, and creating a safety-first culture. The Director, Field Services will partner with the leadership team to plan, coordinate, and oversee operations activities while having P&L, and financial responsibility.

Key Responsibilities:

- Drive growth in field services at a rate exceeding 15% CAGR over the first five years.
- Manage pricing, operational efficiency, and labor force utilization in a manner that yields margins expected within the Field Service business.
- Establish KPIs and track the success of the business
- Maintain knowledge of current market activities and trends, competitor offerings, share size, and changes in customer demand.
- Create pricing models for testing services projects.
- Lead resource planning efforts (both human capital and equipment) in support of the overall growth.
- Work with the Field Service Sales organization on business development activities.
- Manage sales and margin of the field services business and make recommendations for corrective actions based on results versus plan.
- Cultivate relationships with existing clients through exceptional project delivery.
- Actively participate in industry events and associations.

Education, Experience and Skills
- Bachelor's degree required
- 10 + years in Leadership, Business Analysis, Operations, Financial Management in the Utility Services Industry
- Proven track record for building teams in utility contract space
- High attention to detail
- knowledge of Linework
- Knowledge of Canadian regulations
- excellent communication skills a
- ability to work cross functionally
- proficient in Microsoft suite of products
- travel domestic and international up to 75%

Competencies: in Business Insights, Communicates Effectively, Drives Results, Manages Ambiguity, Manages Complexity, Values Differences.

Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Pay: $120,476.75-$199,149.63 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program

Schedule:

- 12 hour shift
- Monday to Friday
- Night shift

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- management: 10 years (preferred)

Willingness to travel:

- 75% (preferred)

Work Location: Hybrid remote in Vaughan, ON L4K 3Y9